Playbar/Sony TV/Sky remote

Hello James, To try and eliminate that message you can try the steps in the attached SONOS Answer. It will cover some of the steps that can be taken to try and remove that messaging. If you have any further questions let us know and have a good day. Answer Title: Eliminating annoying messages on your TV with your Cable, TV, or Set Top Box Remote Answer Link: https://sonos.custhelp.com/app/answers/detail/a_id/2015

I'm having the same problem with my Sony Bravia TV. The sound from the Playbar works just fine, but every time I adjust the volume up and down with my remote, the volume on the Playbar will change, but an alert message pops up on the TV that reads "TV Volume is Fixed." I went to the options on the Sony TV and switched the Speakers option back to TV from Audio System and the Playbar no longer works, but the error message goes away. Clearly the TV is alerting me that the "TV Volume is Fixed" when it's set to "Audio System." Any idea how to avoid this? It's not the end of the world but it's terribly annoying.

I actually just found a solution. From with the Sony TV Remote - press Home -> Options -> Sound. You're going to want to select the Audio Out option and ensure it's set to Variable and not Fixed. For whatever reason, you can only change the Audio Out option from Fixed to Variable and vice versa when the Headphone/Audio Out option is set to Audio Out and not Headphones. Hope this helps - always feels better to fix your own problem and hope others can benefit as well.

Eric, this completely worked! Thanks ever so much for this, much appreciated!

You're more than welcome...glad to know it works for you. Enjoy!

Hi Eric, thanks , a great help, although on my Sony Bravia, I had to go to options/speaker/audio out and then change to variable, and now I get a volume level bar on the screen when adjusting the volume on the Sky remote. Cheers

Hi I am having the same problem with my Brava KDL-60LX903, but don't seem to have (or can't find) the fixed/variable option as suggested above. Anyone have any other thoughts? Thanks very much.

To get the fixed/variable option, I had to switch Speakers back to TV, this gave me the Sound option back in Options. Then I could set variable, then switch back to Audio System.

Thanks Sid - unfortunately still no luck. Switching Speakers back to TV does give me the Sound option back in Options, but in that Sound option I only seem to have the choice of changing Target Inputs (which I can set as either Common or Current, but have no idea what either of those mean) or Sound Mode (which I can set as Standard, Dynamic or Clear Voice, with sub-options for treble, bass, etc). No reference anywhere to Fixed or Variable. Frustrating - perhaps it's not possible on my model, which would be rather annoying as I understood it to be top of the range when I bought it.

Hi User368015 I've been back through my setup and realise I could have done it all from one screen menu: Home - Settings (suitcase icon) - Sound Then select: - Speakers: Audio System - Headphone/Audio Out: Audio Out - Audio Out: Variable The on-screen volume won't always reflect the Playbar volume at the beginning of each use. You may need to keep pressing vol- until the Playbar is silent in order to re-sync.