Question

Playbar not showing up in my Sonos app

  • 30 January 2018
  • 1 reply
  • 1087 views

Set-up a new Playbar yesterday and everything seemed to be working. Now, when opening the app, the Playbar isn't shown in the "Rooms". It's playing sound through the TV, but can't play music.

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1 reply

Hi there, baresr95. Thanks for posting and welcome to the Community. If the PLAYBAR is playing TV audio but no music that means that the PLAYBAR and still see the TV (which makes sense if it's directly connected via optical). Do you happen to have any Sonos devices plugged into the router? How far is the PLAYBAR form the router or other Sonos devices?

Thanks for clarifying.