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TurboAlienJesus
Contributor I
January 11, 2021
Question

Playbar issues with Vizio OLED?

So I just managed to get a Vizio OLED at a really, really, really good price. I've been using my Playbar for three, three and a half years now with no issue. I have the TV set to optical, surround sound settings turned on, the bar's programmed to the remote, optical cable is fully plugged in on both ends, and yet I have zero sound out of the Playbar. Am I stupid and missing something, or what?

 

 

Edit: I turned off dialogue enhancer in the TV menu and now I have sound. Go figure.

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1 reply

Annazel S
Annazel S
Retired Sonos Staff
January 12, 2021

Hi @TurboAlienJesus.

Thanks for reaching out and welcome to the community! We’re glad to help.

We appreciate you sharing with us this experience and providing us the step you did to fix it.

 This can benefit those members that might encounter the same problem looking for an answer here in the community.

 

If you have any other questions or run into any issues,  please let us know.

All the best!

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