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Contributor I
March 7, 2017

Playbar issues with Sony Bravia 55SD8505

  • March 7, 2017
  • 12 replies
  • 912 views
I'm experiencing sound dropouts between my Sonos Playbar and my new Sony TV. I used to have a Samsung TV and had no problems so I'm confident it's an issue between the TV and the Sonos system.

Would appreciate some help/feedback as I've invested a lot of money in the system so far and it's disappointing.
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    12 replies

    p19rusAuthor
    Contributor I
    March 8, 2017
    Thanks Ryan (and Kane).

    I will give the support line a call as a lot of your conversation went over my head. The only thing that has changed is the TV itself which is a smart TV as the previous one wasn't so the network card might cause a problem (?!?). Don't have a phone in the house. I would expect little interference as I also have a Sonos booster (I guess you saw that on my diags).

    Do you know their open hours?

    Thanks again!
    Ryan S
    Retired Sonos Staff
    March 8, 2017
    The hours are listed here on the contact page, it depends a bit based on where you're located.
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