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Northern Henry
Contributor I
August 1, 2017
Question

Panasonic "speakers off"message

  • August 1, 2017
  • 6 replies
  • 5892 views
Hi done a bit of a search on here, seems to be many old threads.. other than overly complicating is there still not a fix for this?
Have new 780z speaker turn-off easy... message pop-up annoying..
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    6 replies

    Stuart_W
    Stuart_W
    World-Class Superstar
    August 1, 2017
    I literally have no idea what those two sentences mean.
    If there is a question please would you re-phrase it so it makes sense?
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Northern HenryAuthor
    Contributor I
    August 1, 2017
    Made sense in my head!:?
    Try again:
    New Panasonic 780z tv. Linked to Playbar. I want to use the TV remote to control the sound.
    Turned off TV speakers so sound just via playbar, and sonos has recognised the Panasonic remote, however each change in vol. a message pops up " speakers off".

    Old forum threads didn't seem to bottom out a resolve, wondering if any update??
    Stuart_W
    Stuart_W
    World-Class Superstar
    August 1, 2017
    Hopefully somebody with that TV may come along. Otherwise you may need to look at using a different remote. Either an old one or a universal one or one for some kit that is otherwise not used.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Belly M
    Belly M
    August 1, 2017
    Some TV's let you set the audio as external or an AV amp (normally attached by HDMI but not used in this case) so the TV is fooled into controlling the audio of a non existant device. Worth looking to see what options there are.
    Airgetlam
    Airgetlam
    August 1, 2017
    Also, you might want to contact Panasonic directly. They may have a solution.
    Bruce
    Skelton
    Prodigy I
    August 4, 2017
    Made sense in my head!:?
    Try again:
    New Panasonic 780z tv. Linked to Playbar. I want to use the TV remote to control the sound.
    Turned off TV speakers so sound just via playbar, and sonos has recognised the Panasonic remote, however each change in vol. a message pops up " speakers off".

    Old forum threads didn't seem to bottom out a resolve, wondering if any update??
    It sounds to me that Sonos is accepting the commands from your remote, but the Panasonic TV is still trying to perform volume commands despite the setting changed to turn off the speakers. I'd echo Belly's comment to see if there's a setting like "external audio" that would ignore those requests. Otherwise, you'll get the best help from Panasonic. Should be a relatively easy question for someone who knows the interface.
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