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Sparklesea
Contributor I
Oct 7, 2024 12:41 AM UTC
Answered

Pair One Play1 with Arc

Have 1 Play 1 and want to pair with Arc on tv. Each time I attempt to pair through the app, the Arc volume goes mute and the pairing is not successful.   I’m not getting any error messages.

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buzz
buzzAnswer
Grand Maestro
Oct 7, 2024 1:46 AM UTC

ARC and a single PLAY:1 cannot be Bonded to each other, but they can be Grouped.

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SparkleseaAuthor
Contributor I
Oct 7, 2024 1:50 AM UTC

Unlikely, a bonded pair of speakers to a Sonos soundbar would only play the ambient sounds (the surround channels), and not the center (voice) channel. Sonos doesn’t really make anything for hard of hearing folks, unfortunately. I would do as @buzz suggests, or consider the Sonos Ace headphones as the best Sonos alternative. Honestly, if I was more hard of hearing, I’d consider some other solution than Sonos…but I’ve never seen any system designed for that market. 

What you said about not getting the center channel makes sense.  I am able to stream in to my hearing aids, but the sound isn’t optimal.  Like the headphones idea - thanks for that thought.

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buzz
buzz
Grand Maestro
Oct 7, 2024 1:55 AM UTC

If others want to watch TV along with you, depending on your TV, you may be able to extract audio without disabling the feed to ARC, then use a Bluetooth transmitter to support a Bluetooth headset or hearing aids.

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    buzz
    buzz
    Grand Maestro
    Oct 7, 2024 1:58 AM UTC

    Hearing aids concentrate on the vocal conversation range, not music.

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      SparkleseaAuthor
      Contributor I
      Oct 7, 2024 1:59 AM UTC

      If others want to watch TV along with you, depending on your TV, you may be able to extract audio without disabling the feed to ARC, then use a Bluetooth transmitter to support a Bluetooth headset or hearing aids.

       I was wondering how that would work. Thank you for that idea.

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      MoPac
      MoPac
      Headliner III
      Oct 7, 2024 2:01 AM UTC

       You’ll need to dig up another One.

      How does one “dig up” another one?

       Oops!  Another Play 1.

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        MoPac
        MoPac
        Headliner III
        Oct 7, 2024 2:05 AM UTC

        ARC and a single PLAY:1 cannot be Bonded to each other, but they can be Grouped.

        https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations

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        SparkleseaAuthor
        Contributor I
        Oct 7, 2024 2:07 AM UTC

         You’ll need to dig up another One.

        How does one “dig up” another one?

         Oops!  Another Play 1.

        Yes, do they still sell them new or do I need to go to aftermarket?

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        Stanley_4
        Stanley_4
        Grand Maestro
        Oct 7, 2024 6:34 AM UTC

        Lots of used Play 1s out there used.

        On headphones make very sure they are compatible with your hearing aids. If they aren’t you’ll have to hope the tone controls will (they won’t) adjust enough to make up for them not working.

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