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Contributor I
February 6, 2021
Answered

No surround sound on satellite speakers

Hi all,

I’ve just got a Beam, and have connected it to the TV via HDMI. All working well, and the app shows I’m sending a Dolby Digital 5.1 signal when the source has one.

I’ve added two Symfonisk bookshelf speakers as a rear pair for surround sound. These setup successfully, but then I hear nothing from either speaker.

I’ve tried recreating the surround links, checking audio input settings, but nothing seems to make the speakers output sound.

Any ideas?

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Lead Maestro
February 6, 2021

In the Sonos app, be sure you enable Wi-Fi for your Symfonisk speakers.

"Receive with simplicity everything that happens to you." - Rashi

5 replies

Ig_cuckooAuthor
Contributor I
February 6, 2021

Some additional details:

I’ve looked at similar threads that suggest breaking and remaking the links - no effect.

The app is showing a surround system has been successfully generated (Lounge + LS + HS). I can adjust the surround settings, but nothing appears to have an effect. I can’t detect any sound coming out.

I’ve taken the two surround speakers and turned them into a  stereo pair - this worked fine. Re-making the surround pair returned me to the no audio.

I’ve power cycled pretty much everything I can think of.

Thanks everyone

Lead Maestro
February 6, 2021

Are the Beam and Symfonisk speakers both connected to WiFi or is the Beam connected via Ethernet?

"Receive with simplicity everything that happens to you." - Rashi
Ig_cuckooAuthor
Contributor I
February 6, 2021

The two synfinisk speakers are wired, the beam is wireless at the moment.

Lead Maestro
February 6, 2021

In the Sonos app, be sure you enable Wi-Fi for your Symfonisk speakers.

"Receive with simplicity everything that happens to you." - Rashi
Ig_cuckooAuthor
Contributor I
February 6, 2021

I didn't expect that answer, maybe I need to learn more about this kit.

 

It worked, thank you!