No sound rear speakers

13 replies
7419 views

I had a sonos beam and one sonos one speaker.

I added a sonos one to have a home theatre system, followed the instructions to set up surround sound and it all worked.

I then did the true play and all worked.

now when I am trying to listen to the tv as a home theatre I have no sound from the 2 one speakers and sound only comes through the beam.

if I play the radio via Alexa sound comes through all 3 speakers.

probably something simple but would appreciate some help.

TV is a Panasonic connection via HDMI.

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G

GuitarSuperstarAnswer

Lead Maestro

Set the HDMI Audio Format setting to Bitstream. Then test a 5.1 film on Netflix. And tell us what audio format the Sonos app displays on the Now Playing screen.

"Receive with simplicity everything that happens to you." - Rashi

Show previous replies

Airgetlam

It *might* be worth taking a look at those volume controls in the room settings….but I certainly get it, the first time an explosion went off and I heard it from the surrounds (and the SUB), I jumped too. :)

Bruce

AjTrek1

@Laguna8

Referencing the screen shot you posted here’s another point in addition to @Airgetlam comment. The crescent moon appears to be active which means you have activated night mode which lowers the level of loud noises (i.e. explosions) and raises the level of softer noises (i.e. birds chirping). So you might try turning night mode off to see how levels sound. Just touch the moon to turn night mode on/off.

Together Everyone Achieves More = T.E.A.M.

L

Laguna8Author

Avid Contributor II

@AjTrek1 glad it was on night mode last night if it had been any louder I might have had a heart attack.

I’ll tweak things later when I get home but thanks to everyone for the advice.

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