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Contributor I
December 26, 2018
Answered

No sound in back speakers when playing stereo source

Playbase +LS+RS (Play:1)
There is only a quiet hissing-sound from back speakers when the source is stereo, works fine when source is 5.1.

Every other reputable surround system will provide some sounds to the back speakers (same stereo as front) when this happens, but Sonos will not (unless playing music).

Is there a way to fix this in settings? Kinda sucks not to have any sound in back channels when only providing stereo, a copy of front stereo with a volume setting would do a lot.
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    Chris
    ChrisAnswer
    Lead Maestro
    December 26, 2018
    Well - it is ambient - it needs a FULL when not provided 5.1 source. It has been asked for and discussed before but it appears must be hardware related …. if you go back years ago we didn't have the FULL mode. But when they added it, it was only for music. And they have never given hint at being able to do it for the digital in … so there must be a limitation there making it impossible for them to do (or do easily I guess).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

    11 replies

    Chris
    Lead Maestro
    December 26, 2018
    Set your rears to Full mode in the Sonos settings > room settings > your device > Advanced Audio > Surround Settings

    Music Playback needs to be set to "Full"
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    December 26, 2018
    Not music. TV with only stereo....
    Chris
    Lead Maestro
    December 26, 2018
    Sonos when watching TV sound that is stereo is pretty much going to always be like old Dolby Prologic where it may throw just a little to the rears but not really noticeable.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    December 26, 2018
    Basically, the tv-settings need a ”ambient when not provided a 5.1source”-setting...
    Contributor I
    December 26, 2018
    It throws NOTHING at back speakers. Old dolby pro logic would be GOLD!
    Chris
    ChrisAnswer
    Lead Maestro
    December 26, 2018
    Well - it is ambient - it needs a FULL when not provided 5.1 source. It has been asked for and discussed before but it appears must be hardware related …. if you go back years ago we didn't have the FULL mode. But when they added it, it was only for music. And they have never given hint at being able to do it for the digital in … so there must be a limitation there making it impossible for them to do (or do easily I guess).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    December 26, 2018
    Wow, that really sucks.. Sonos happily takes your money but then just don’t give you a corresponding experience..
    Chris
    Lead Maestro
    December 26, 2018
    It does sound great with music in FULL
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    December 26, 2018
    The last thing I would want when the video is in front of me is a lot of sound behind me. The idea that that is what a 'reputable' surround system would provide is complete nonsense.
    Contributor I
    December 26, 2018
    Well, most reputable producers of recievers give you the option, that way you can decide if it is something you want, thats the thing that makes them reputable, they give you the option...