Skip to main content
Kattar
Contributor I
December 9, 2021

New Sonos Arc with non Arc TV port -TV has only HDMI out

I have bought new arc and my TV is 5 year old 75 inch 2K Samsung does not have arc port but has HDMI can use this HDMI using HDFury,ARCANA  eARC adapter does this work 

 

Also is the any known issues on ARCANA  eARC adapter when using with Sonos Arc does it does the same job as new TVs with e ARC outputs 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    20 replies

    Show previous replies
    KattarAuthor
    Contributor I
    December 9, 2021

     

    KattarAuthor
    Contributor I
    December 9, 2021

    Arcana says no inputs when connect either one if hdmi from TV..also only time the arc works is when I connect the TV on HDMI IN 3 not on HDMi In 2 (ARC)

    GuitarSuperstar
    Lead Maestro
    December 9, 2021
    1. Disconnect everything from the TV.
       
    2. Unplug the TV, Arc, and Arcana from power for a couple of minutes.
       
    3. Plug them back in but keep everything disconnected.
       
    4. Be sure Anynet+ (CEC) is enabled in your TV settings.
       
    5. Connect the Sonos supplied HDMI cable from the Sonos Arc to eARC OUT on the Arcana.
       
    6. Connect another HDMI cable to HDMI OUT on the Arcana. This cable will later be connected to the TV, but DON’T connect it to the TV yet.
       
    7. Leave the Xbox disconnected from the Arcana for now.
       
    8. Run TV Setup in the Sonos app under the Arc’s settings. When the app instructs you to, connect the HDMI cable connected to HDMI OUT on the Arcana to the TV’s HDMI IN 2 (ARC) port.
       
    9. After the Arc has been successfully connected, use an HDMI cable to connect the Xbox to HDMI IN on the Arcana.
    "Receive with simplicity everything that happens to you." - Rashi
    KattarAuthor
    Contributor I
    December 9, 2021

    I found this TV in the side has only 2 HDMI outputs not 3 and the first one is Arc 

     

    Please check the model again hence the first one come with sound when connected to sonos arc 

     

    Also sonos Apps TV setup only dedects as true when connect to the first one not the second HDMI

     

    but still no luck when connected via  Arcana did all the setups you mentioned

     

    sonos Apps TV setup only dedects via  Arcana says good but no sound also in  Arcana the display shows no input singals similar to screen shots shown in  Arcana

     

     

    UA75H6400 - Bing images

    GuitarSuperstar
    Lead Maestro
    December 9, 2021

    Use the HDMI 2 (ARC) port:


    If this doesn’t work, leave out the Arcana completely and perform these steps:

    1. Disconnect everything from the TV.
       
    2. Unplug the TV and Arc from power for a couple of minutes.
       
    3. Plug them back in but keep everything disconnected.
       
    4. Be sure Anynet+ (CEC) is enabled in your TV settings.
       
    5. Run TV Setup in the Sonos app under the Arc’s settings. When the app instructs you to, connect the Arc to the HDMI 2 (ARC) port on the TV.
       
    6. You should hear a chime played from the Arc after it has been successfully connected in the Sonos app.
       
    7. After a successful connection, repeat the steps from my previous post that includes the Arcana, but perform a factory reset of the Arcana first by accessing the Arcana’s FW/RESET menu and select “Factory Default”. Also be sure you have the latest firmware installed on the Arcana (see page 19 from the Arcana’s manual).

    Also, do you mind posting one or two wide shot photos of the Arcana with the HDMI cables connected to the TV, Arc, and Xbox?

    "Receive with simplicity everything that happens to you." - Rashi
    KattarAuthor
    Contributor I
    December 9, 2021

    thanks for your kind reply

     

    I dont any inputs now like Xbox or Apple TV .I bought this Arcana since i heard it does good job converting HDMI Arc to eArc . Please confirm in your experience if this is true does this add value to use Sonos arc to do the true job of Dolby Atmos 

     

    I will also reach out to Arcana and see if they can help me why this is not working 

     

    Also in Arcana settings there is setting Called Sonos Beem On/off .

    Do need to turn this on .

    KattarAuthor
    Contributor I
    December 9, 2021

    I feel some setting issue in  Arcana which is not allowing the sound to come out , since Sonons Arc has decteted  Arcana . Also heared a chime played from the Arc after it has been successfully connected in the Sonos app via Arcana.

    GuitarSuperstar
    Lead Maestro
    December 9, 2021

    Keep the Sonos Beam setting OFF on the Arcana.

    The Arcana works great and will give you Dolby Atmos audio from EXTERNAL media devices that support Dolby Atmos. I use my Arcana with a Roku Ultra, Apple TV 4K, and a Panasonic UHD player, and I can get Dolby Atmos audio from all three devices.

    IMPORTANT: You MUST connect an external media device to the HDMI IN port of the Arcana for it to work. You mentioned that you have an Xbox. Connect the Xbox to the Arcana and test it.

    "Receive with simplicity everything that happens to you." - Rashi
    KattarAuthor
    Contributor I
    December 9, 2021

    My 12 year son had  Xbox and was using it but sold it since he wanted a PS5  we never bought PS5 since it was out of stock .He has nintendo switch to play games Sorry for this worng info we dont have input device .

     

    Can you please recomend if we want to buy one which one do you recomand will do good job for me :) for movies and music and for my son to play games .Can think of something for next year 

    Also if we buying an Xbox which one is best to buy  or any other product for suggestion 

    KattarAuthor
    Contributor I
    December 10, 2021

    Can you please let me know if I use the TV program in Dolby atmos buy using Arcana since it's ment  convert arc to eArc

    Terms & ConditionsAccessibility statement