Contributor I

Answered

Need some help connecting my PS5 and LG CX to my Sonos Arc

29 replies
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I have a Sonos Arc standalone with no other speakers or subs. I am almost tearing my hair out trying to solve the below conundrum for hours now.

My PS5 is connected to the HDMI 3 port on my LG CX. My Sonos Arc is connected to the LG CX through HDMI 2 (eArc port).

On my TV sound settings, I have enabled eArc. Digital sound-out is "pass-through". In HDMI Input Audio format, both HDMI 2 and HDMI 3 are set to PCM.

On my PS5, I have set "AV Amplifier----> 5.1 channel----> SOund output: Linear PCM".

Despite the above setting, the Sonos app is telling me its outputting Multichannel PCM 7.1 indicating I am missing 2 full channels of sound.

How do I fix this? I don't want to change the PS5 output to Dolby and HDMI 3 Input in TV settings to Bitstream as I have heard PCM is better than Dolby for gaming.

Can someone please help with this? What settings should I change to output 5.1 on my sound bar?

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GuitarSuperstarAnswer

Lead Maestro

Hello, I have a big problem with my Sonos Arc, LG G1 and Ps5 using blu-ray UHD.

My PS5 is connected to my LG tv via hdmi3 port (set in bitstream on my tv), my LG G1 is connected to my Sonos Arc via HDMI 2 with eArc enabled (set in bitstream on my tv). Passthrough enabled. The problem is that now I cannot hear any dolby audio track in most of all my blu rays UHD...could you tell me please the best setting options on my PS5 and LG G1? I called the Sonos help line but unfortunately it didn't work. I usually hear the dolby tracks (but not the DTS tracks..) but now i can’t hear them anymore and I don’t know why...thank you in advance...

On the PS5, make sure the HDMI Device Type setting is set to AV Amplifier, not Soundbar.

When watching DTS-encoded Blu-ray discs, Audio Format (Priority) should be set to Linear PCM. If you prefer lossy DTS Digital Surround audio from DTS discs, change this setting to DTS.

When watching Dolby TrueHD/Dolby Atmos encoded Blu-ray discs, change Audio Format (Priority) to Dolby.

When watching Blu-ray discs, there is another audio setting that must be adjusted when you start the disc. Tap the Options button on the controller, select the “…” and change the Audio Format setting to Bitstream for Dolby-encoded discs. Change this setting to Linear PCM for Multichannel PCM audio from DTS-encoded discs. Change this setting to Bitstream for DTS Digital Surround audio from DTS-encoded discs.

"Receive with simplicity everything that happens to you." - Rashi

Show previous replies

Airgetlam

What is the ‘mini theater room’? In general, all Sonos ‘rooms’ of any type would benefit from the addition of a subwoofer, especially home theater installs, due to the use/reliance of most movies on a substantial amount of low frequency energy, most especially in action movies.

There’s really only one subwoofer currently sold by Sonos, which can be added to any of their S2 speakers (and I think S1, but I don’t run that anymore, so I’m not 100% sure).

Bruce

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Babangida

Contributor I

Guys can we keep this on the main thread title please. Could always open a new thread

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Babangida

Contributor I

Does anyone know or heard anything from Sonos yet about the mixing issue.

few little questions. until it’s all fixed and updated.

What is best way to connect PS5 (currently using the 65 CX OLED), is it still by Dolby digital for games? Or LPCM for games. (I don’t use the PS5 for movies yet)

What I mean is this to be set on lpcm or DD on tv and then pass through etc for games only)

or even games I should use DD choose Av Reciever and 5.1 and the same settings on tv switched to DD and pass through

my other input is a BT TV PRO 4K HD. SO can anyone tell me settings from BT Box (I have surround set now and highest 10 bit on by box), and then what to select on tv DD or LPCM as input and also is it AUTO and then pass through.

would be grateful to know optimal settings for these two hdmi inputs in there entirety for now and also woukd I change these for further Sonos updates. Cheers

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director1977

Lyricist I

Hello, I have a big problem with my Sonos Arc, LG G1 and Ps5 using blu-ray UHD.

My PS5 is connected to my LG tv via hdmi3 port (set in bitstream on my tv), my LG G1 is connected to my Sonos Arc via HDMI 2 with eArc enabled (set in bitstream on my tv). Passthrough enabled. The problem is that now I cannot hear any dolby audio track in most of all my blu rays UHD...could you tell me please the best setting options on my PS5 and LG G1? I called the Sonos help line but unfortunately it didn't work. I usually hear the dolby tracks (but not the DTS tracks..) but now i can’t hear them anymore and I don’t know why...thank you in advance...

G

GuitarSuperstarAnswer

Lead Maestro

Hello, I have a big problem with my Sonos Arc, LG G1 and Ps5 using blu-ray UHD.

My PS5 is connected to my LG tv via hdmi3 port (set in bitstream on my tv), my LG G1 is connected to my Sonos Arc via HDMI 2 with eArc enabled (set in bitstream on my tv). Passthrough enabled. The problem is that now I cannot hear any dolby audio track in most of all my blu rays UHD...could you tell me please the best setting options on my PS5 and LG G1? I called the Sonos help line but unfortunately it didn't work. I usually hear the dolby tracks (but not the DTS tracks..) but now i can’t hear them anymore and I don’t know why...thank you in advance...

On the PS5, make sure the HDMI Device Type setting is set to AV Amplifier, not Soundbar.

When watching DTS-encoded Blu-ray discs, Audio Format (Priority) should be set to Linear PCM. If you prefer lossy DTS Digital Surround audio from DTS discs, change this setting to DTS.

When watching Dolby TrueHD/Dolby Atmos encoded Blu-ray discs, change Audio Format (Priority) to Dolby.

When watching Blu-ray discs, there is another audio setting that must be adjusted when you start the disc. Tap the Options button on the controller, select the “…” and change the Audio Format setting to Bitstream for Dolby-encoded discs. Change this setting to Linear PCM for Multichannel PCM audio from DTS-encoded discs. Change this setting to Bitstream for DTS Digital Surround audio from DTS-encoded discs.

"Receive with simplicity everything that happens to you." - Rashi

D

director1977

Lyricist I

Hello, I have a big problem with my Sonos Arc, LG G1 and Ps5 using blu-ray UHD.

My PS5 is connected to my LG tv via hdmi3 port (set in bitstream on my tv), my LG G1 is connected to my Sonos Arc via HDMI 2 with eArc enabled (set in bitstream on my tv). Passthrough enabled. The problem is that now I cannot hear any dolby audio track in most of all my blu rays UHD...could you tell me please the best setting options on my PS5 and LG G1? I called the Sonos help line but unfortunately it didn't work. I usually hear the dolby tracks (but not the DTS tracks..) but now i can’t hear them anymore and I don’t know why...thank you in advance...

On the PS5, make sure the HDMI Device Type setting is set to AV Amplifier, not Soundbar.

When watching DTS-encoded Blu-ray discs, Audio Format (Priority) should be set to Linear PCM. If you prefer lossy DTS Digital Surround audio from DTS discs, change this setting to DTS.

When watching Dolby TrueHD/Dolby Atmos encoded Blu-ray discs, change Audio Format (Priority) to Dolby.

When watching Blu-ray discs, there is another audio setting that must be adjusted when you start the disc. Tap the Options button on the controller, select the “…” and change the Audio Format setting to Bitstream for Dolby-encoded discs. Change this setting to Linear PCM for Multichannel PCM audio from DTS-encoded discs. Change this setting to Bitstream for DTS Digital Surround audio from DTS-encoded discs.

Thank you! Now it works! Could you tell me please if it is best to choose 7.1 or 5.1 channel when setting AV Amplifier?

G

GuitarSuperstar

Lead Maestro

Thank you! Now it works! Could you tell me please if it is best to choose 7.1 or 5.1 channel when setting AV Amplifier?

Since the Arc maxes out at five channels, go with 5.1.

"Receive with simplicity everything that happens to you." - Rashi

D

director1977

Lyricist I

Thank you! Now it works! Could you tell me please if it is best to choose 7.1 or 5.1 channel when setting AV Amplifier?

Since the Arc maxes out at five channels, go with 5.1.

Thanks again!

B

benjaminssking

Lyricist I

The Arc presently has an difficulty down mixing PCM 7.1 to PCM five.1. Sonos is privy to this down mixing trouble and is presently running on solving it.

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