My sonos playbar has started to make a crackling sound in TV mode. Please help

  • 7 August 2013
  • 3 replies

Had no problems before and in music mode no problem. But in TV mode the sound is cracking

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3 replies

Userlevel 5
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Hello Rod,

We would need to try to define if the problem comes from the TV, the optical cable or the PLAYBAR.

Would you have the possibility to try with a different source than the TV (DVD Player, Media Box..), also if it would be possible to try with a different optical cable.

Let me know what is the outcome of those tests.

Mine is cracking when I pause Netflix or Amazon Prime video. It is on a Sony Bravia TV.
Hi Sasho

What's the model of the Sony Bravia?

Many thanks