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rubeo
Avid Contributor III
May 6, 2020 10:31 PM UTC
Answered

Multichannel PCM on Arc

Are you really not supporting multichannel PCM on the newly announced Arc?

Why? It’s not a licensing issue this time.

It seems like there is always something missing with your home theater products.

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    Ditte
    DitteAnswer
    Nov 10, 2020 3:39 PM UTC

    Hi all,

    We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

    All the best,

    Ditte

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    Danindub
    Trending Lyricist III
    Nov 10, 2020 3:47 PM UTC

    It works! It works! thank you, Sonos :)

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    jayh89
    Collaborator I
    Nov 10, 2020 3:54 PM UTC

    Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

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    John B
    Nov 10, 2020 3:55 PM UTC

    Nice.  What does this mean for Apple TV users wanting Atmos?

    Party pooper 

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    Lalligator
    Lyricist III
    Nov 10, 2020 3:57 PM UTC

    Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

    Sounds like your settings are wrong and you probably do not have an earc tv?

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    Bumper
    Bumper
    Nov 10, 2020 3:57 PM UTC

    Hi all,

    We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

    All the best,

    Ditte

    NO LPCM for any of the other HDMI Sonos devices? 

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    jayh89
    Collaborator I
    Nov 10, 2020 3:58 PM UTC

    Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

    Sounds like your settings are wrong and you probably do not have an earc tv?

    I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

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    Lalligator
    Lyricist III
    Nov 10, 2020 3:59 PM UTC

    Nice.  What does this mean for Apple TV users wanting Atmos?

    Party pooper 

    Not at all, it should work now. If it doesn’t, it’s a tv issue.

    Translate
    John B
    Nov 10, 2020 4:01 PM UTC

    Nice.  What does this mean for Apple TV users wanting Atmos?

    Party pooper 

    Not at all, it should work now. If it doesn’t, it’s a tv issue.

    But off topic.

    Translate
    Danindub
    Trending Lyricist III
    Nov 10, 2020 4:02 PM UTC

    Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

    Sounds like your settings are wrong and you probably do not have an earc tv?

    I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

    You should set to passthrough. 

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      Lalligator
      Lyricist III
      Nov 10, 2020 4:02 PM UTC

      Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

      Sounds like your settings are wrong and you probably do not have an earc tv?

      I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

      If that’s an lg, at least your tv setting is wrong. You might have to also force the tv to look at the Arc edid again… so unplug both for 15 mins and try again or something.

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