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Avid Contributor III
May 6, 2020
Answered

Multichannel PCM on Arc

Are you really not supporting multichannel PCM on the newly announced Arc?

Why? It’s not a licensing issue this time.

It seems like there is always something missing with your home theater products.

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Ditte
DitteAnswer
November 10, 2020

Hi all,

We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

All the best,

Ditte

328 replies

Trending Lyricist III
November 10, 2020

It works! It works! thank you, Sonos :)

Collaborator I
November 10, 2020

Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

November 10, 2020

Nice.  What does this mean for Apple TV users wanting Atmos?

Party pooper 

Lyricist III
November 10, 2020

Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

Sounds like your settings are wrong and you probably do not have an earc tv?

Bumper
November 10, 2020

Hi all,

We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

All the best,

Ditte

NO LPCM for any of the other HDMI Sonos devices? 

Collaborator I
November 10, 2020

Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

Sounds like your settings are wrong and you probably do not have an earc tv?

I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

Lyricist III
November 10, 2020

Nice.  What does this mean for Apple TV users wanting Atmos?

Party pooper 

Not at all, it should work now. If it doesn’t, it’s a tv issue.

November 10, 2020

Nice.  What does this mean for Apple TV users wanting Atmos?

Party pooper 

Not at all, it should work now. If it doesn’t, it’s a tv issue.

But off topic.

Trending Lyricist III
November 10, 2020

Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

Sounds like your settings are wrong and you probably do not have an earc tv?

I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

You should set to passthrough. 

Lyricist III
November 10, 2020

Wait… so I have a blu ray disc in the PS4 and it’s a 5.1 enabled movie. But with the update and changed tv settings, it’s still 2.0? Am I confusing myself? 

Sounds like your settings are wrong and you probably do not have an earc tv?

I absolutely do have an eARC TV… so I’m unsure what I am doing wrong in the settings. I have it set to “auto” instead of PCM or passthrough and the PS4 is set to Bitstream Dolby.

If that’s an lg, at least your tv setting is wrong. You might have to also force the tv to look at the Arc edid again… so unplug both for 15 mins and try again or something.