Contributor I

Question

Lip sync fault - Samsung QE43Q60R QLED (2019)

43 replies
3924 views

The Beam has lip sync problems with the new 43’ QLED TV when audio is delivered to it in dolby. No sync error with PCM.

From a cursory reading on here it seems Samsungs generally work with Sonos (ie without sync errors).

Other than adjusting to PCM are there other settings I could adjust to retain dolby while eliminating the delay?

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M

MSterling

Prodigy I

Also, just for clarification, by using the Optical from the TV, I was also able to use the TV apps without the lag. I still found a slight delay for tv broadcasts.

Michael

Airgetlam

That’s interesting, and suggests two different paths in the TV for the audio from each source.

Bruce

M

MSterling

Prodigy I

Here are two videos to help with testing. Play these on the TV in the YouTube app.

Michael

J

JohnnyBOK

Lyricist I

I was having lip syncing problems with Sonos Playbar and my Dish. Found out that if I turned off the Dolby on the Television I can now go direct from the Sonos to the TV and I have no problems with the Delayed lips sync Using either the Dish, Streaming services, or the DVD player. They are all 3 in harmony. :relaxed:

M

MSterling

Prodigy I

Audio Lag Solution:

I now have the Cablebox to TV as HDMI for video. And discovered there is a Optical Output from the Cablebox which I used with Optical/HDMI adapter to run directly into the Beam. I'm going to get a 3-1 Optical adapter to ultimately connect all audio components including TV apps, BlueRay, and Cablebox.

https://jtechdigital.com/product/spdif-toslink-3x1/

After many months on the Optical I tried the HDMI ARC port again. Lo and behold, it’s not giving the audio delay. I keep track of the firmware updates on the TV and maybe the the S2 update to Beam did something - no idea. But here’s one odd thing, the audio was now slightly faster than the video. Almost imperceptible. So using the TV Sound/Expert settings, I added a slight delay.

Now got to decide if I want to upgrade to the Sonos Arc. I know I won’t probably get Atmos, but oddly, my TV settings have a selection for that. But I wonder if the sound stage is better than the Beam

Michael

J

Jonjon1239

Contributor I

I'm having a similar issue with my 2019 Q85R where when I'm playing my PS4 or Xbox One X there's a delay between actions and sound. It's fine when watching Freesat or the inbuilt apps but I game quite regularly and it was really distracting when playing The Last of Us Part 2.

I have a 5.0 set up with a Beam and 2x Sonos Surrounds. I'm connected via HDMI ARC and I can't really use the optical solution from console straight to Beam as I'll have to swap it constantly which will be fiddly.

Is there any way I can possibly get around this?

M

MSterling

Prodigy I

@Jonjon1239 This may be a possibility, albeit it’s expensive.
https://jtechdigital.com/product/8x1-audio-extractor-1080p/

Michael

P

PowdeRiver

Lyricist III

Hdfury “Arcana” will solve this problem.

B

BBH

Avid Contributor I

Is there any brand of TV out there that does not have the DD sync issue? One with an improved sound processing module? As much as I like almost everything else about the Samsung Q8DT, especially its glorious picture, I am within my return window and will go through the bs associated with setting up a new set.

P

PowdeRiver

Lyricist III

From what I’ve heard are only the lg oled TVs but that’s where I would start.

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