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Contributor I
December 13, 2020

LGCX 55” OLED

Diagnostic report No: 960637960

Hi

I've recently bought the LG CX55 OLED, I’ve bought another beam, one connected easy to my Samsung KS7000, however the connection to the LG is a nightmare, by tinkering with the settings, I managed once to get it to work, since then nothing. I’ve looked at another post on here, removed hdmi’s, put the settings to exactly the same as mentioned and still nothing  It’s a pain to say the least, this really should not be this difficult for LG to get right. I have all the latest updates on the Sonos app and the tv.

Its so temperamental 😫🤦🏻‍♂️🤷🏻‍♂️ 

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12 replies

Contributor I
January 31, 2021

PS3 Control turned off

CEC turned off 

still doesn’t work 😫

Ken_Griffiths
January 31, 2021

So what is the setup - An LG CX55” with the Sonos Arc on HDMI-2 with Simplink and auto-power-sync switched ‘on’. The HDMI port set to eARC and pass-through set to ‘ON’ rather than Auto?

Then you have the PS3 / PS4 (with either CEC disabled/or using the Lindy adapter) on the other HDMI connections.

...is that correct? Or do you have anything else attached to the TV?