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raycollington
Contributor I
January 4, 2017
Question

LG OLED 55B6 compatibility

Just purchased a new LG 55B6 OLED and having difficulty setting up the TV remote to work the Sonos Playbar.
Having looked at all the previous comments I have tried various settings. The TV remote works Sonos when the TV is off, as soon as the TV is turned on the remote will not operate the TV.
I guess the proves the remote can operate the Playbar, I am not sure however what turning the TV on does to stop the remote operating the Playbar.

I must admit to being shocked that LG does not even list Sonos. I am not sure if I am slightly disappointed with LG or Sonos but do feel they both need to do more to resolve issues like this.

Any other victims out there that have resolved this.

Thanks and regards
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18 replies

Show previous replies
lukasma2
Lyricist I
November 21, 2017
Found these settings somewhere else on the forum. Worked for my LG 55EG9600 OLED which is the 2015 model.

Part 1:
1) Click the home button on your magic remote and scroll along the bottom (where Netflix, etc is) until you get to a purple icon "device connector"
2) Select soundbar and pick the Phillips brand and select remote type 4
3) Select done

Part 2:
1) Open the Sonos app on your iPad or phone
2) Select the gear icon "settings"
3) Select the room your system is in
4) Select TV setup and control
5) Select remote control set up and follow the prompts using your "Phillips" magic remote
lukasma2
Lyricist I
November 21, 2017
Great tip. Works in my case. Thank you!
Strolch
Lyricist III
December 1, 2017
Hi together
It seems that I am one of these victims too who can't use the volume buttons on the LG remote to set the volume. Using only for this the sonos app on the smartphone can't be the solution. So I tried above solutions.
Now my biggest problem is, that I should select soundbar and then the Philips brand. However, I can't find any soundbar brand to select in the soundbar menu. What is going wrong here?
Pls help. I'm really upset and consider giving back this LG TV.
Paulw123
Paulw123
Virtuoso
December 1, 2017
Look into getting a harmony remote.
You would be absolutely nuts to get rid of this fantastic tv!!!!!!!!!!!!!!!
    Strolch
    Lyricist III
    December 4, 2017
    @Paulw123
    Tks for your reply. I meanwhile found in another thread here a work around.

    It seems, that Swiss and Austrian customers of LG TV's can NOT choose a playbar manufacturer in the setup of the LG TV. It is only possible when they change the country setting of their TV to another country such as UK, Germany or so. That is really hard to believe! Of course no one can choose Sonos there because the victims of the war between Sonos and LG are, WE, the consumers. But at least they can choose another playbar such as Philips and then you can use the LG remote to set the volume. Unbelievable, but true.
    Lcj
    Lyricist I
    February 3, 2018
    Found these settings somewhere else on the forum. Worked for my LG 55EG9600 OLED which is the 2015 model.

    Part 1:
    1) Click the home button on your magic remote and scroll along the bottom (where Netflix, etc is) until you get to a purple icon "device connector"
    2) Select soundbar and pick the Phillips brand and select remote type 4
    3) Select done

    Part 2:
    1) Open the Sonos app on your iPad or phone
    2) Select the gear icon "settings"
    3) Select the room your system is in
    4) Select TV setup and control
    5) Select remote control set up and follow the prompts using your "Phillips" magic remote
    Lcj
    Lyricist I
    February 3, 2018
    Great :D
    Worked in 1. attempt
    Xer0fyre
    Lyricist I
    May 4, 2018
    So something some people are not noticing on their remotes. On the setup of the play bar where it needs you to use the vol + at the playbar wont work because your magic remote might be the model that does not have IR on it and the play at is waiting for an IR signal. I am in this crowd, I have a B6P LG OLED that comes with AN-MR600 model remote which is RF only. I also have the newer AN-MR700 which is IR and RF and it does indeed work with the play bar but getting it fully set up with the tv is another story in itself.
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