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theking
Contributor I
Sep 29, 2016 10:00 PM UTC
Question

LG Magic Remote

I can't connect LG magic remote control model 55LA****, any idea on how to fix this,
I don't have the normal remote. thanks
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1 reply

Craig L
Craig L
Sonos Staff
Oct 3, 2016 1:36 PM UTC
Hi there, and welcome to the community forums!
Some LG Magic Remotes can be tricky to set up with the PLAYBAR, as they tend to be RF remotes while the PLAYBAR needs to be able to detect Infra Red signals from a remote. Depending on the specific LG TV/remote you are using there have been some workarounds found for this, mostly involving changing the 'Universal Remote Control' settings on the TV itself. I would recommend checking out this page on our community which has setup instructions for a number of different LG TV models: https://en.community.sonos.com/setting-up-sonos-228990/playbar-with-lg-magic-remote-37555
If this page doesn't help then please let me know and we'll take a closer look.
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