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Issues with getting SURROUND SOUND TO PLAY DOLBY ATMOS. I keeping getting PCM 2.0

  • January 10, 2022
  • 32 replies
  • 2766 views

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32 replies

I use my apps through Roku system not the apps directly on the TV. 

Well this is useful information. Which specific model Roku device are you using? Have you changed the audio settings on the Roku to play Dolby Digital Plus audio?


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  • Trending Lyricist I
  • January 10, 2022

My HDMI set up is. 

HDMI 1 open

HDMI 2 Roku 

HDMI 3 eArc Sonos ARC 

HDMI 4 Xbox Series X  


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  • Author
  • Trending Lyricist I
  • January 10, 2022

The Roku I’m using is Roku Streaming Stick 4K +. I have not changed any audio settings with the Roku. 


The Roku I’m using is Roku Streaming Stick 4K +. I have not changed any audio settings with the Roku. 

This is probably the problem. Change the audio settings on the Roku to Dolby Digital Plus.

NOTE: There is a chance that Dolby Atmos is not supported on Netflix on the Roku Streaming Stick+. Use the TV’s native Netflix app or the Netflix app on the Xbox instead. And you need a premium Netflix subscription.


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  • Trending Lyricist I
  • January 10, 2022

That’s actually a good idea!  I’ll have to double check my audio settings on the Roku. 


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  • Author
  • Trending Lyricist I
  • January 10, 2022

I currently have the premium ultra HD plan with Netflix. I’ll try the native Netflix app on TV and Xbox. 


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  • Author
  • Trending Lyricist I
  • January 11, 2022

Guitar superstar!! It worked!! Changed the audio settings on the Roku and its finally working!!!! Thank you everyone for your input !!! I can finally rest my brain. For now! Lol  I’m sure its something else that will drive me crazy with electronics!!! But i love it when it all works!! Appreciate it everyone!