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DSamurai
Contributor I
October 27, 2018

Is there a fix for Samsung NU7100 HDMI ARC lag (video/sound not syncing)?

  • October 27, 2018
  • 1 reply
  • 1351 views
Is there a fix for Samsung NU7100 HDMI ARC lag (video/sound not syncing)? I fixed it by using the optical cable.
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1 reply

Edward R
Edward R
Retired Sonos Staff
November 5, 2018
Hi, DSamurai. It sounds as though you have found a solution for the time being, though it sounds as though you would rather use the HDMI ARC connection. Please set the system up as before, then, following an occurrence of the issue, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.
Try searching our articles for help with your question: https://www.sonos.com/en/support
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