Skip to main content
Geoffa30
Contributor I
June 15, 2020
Question

Intermittent Atmos - Samsung Q90R

Set up the Arc on Friday. Played Atmos on both Netflix and Amazon Prime Video. Saturday morning the Atmos had switched to 5.1. I’m in the UK and thought perhaps it was due to lower bit rates due to Covid-19. Saturday night Atmos was back. Sunday and today, just getting 5.1.

 

Is anyone else experiencing similar issues or perhaps has an idea why this might be happening? Very frustrating.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

34 replies

sigomez
Contributor I
June 15, 2020

Curious...are you using the TV apps and how did you know you were getting Atmos? 

 

Thanks. 

Geoffa30Author
Contributor I
June 15, 2020

Curious...are you using the TV apps and how did you know you were getting Atmos? 

 

Thanks. 

Yes was using inbuilt apps. Netflix said Atmos on the screen on the title page of the show. Also said Atmos in the Sonos app on my iPad.

sigomez
Contributor I
June 15, 2020

Sweet...let me try this on my Q80, I tried it though the Apple TV but only saw Dolby Digital 5.1. 

John76
Prominent Collaborator I
June 15, 2020

I don’t see how the Samsung Q90R can pass Dolby Atmos as it doesn’t support HDMI 2.1, eARC.  You will only get Dolby Digital 5.1 with that TV.

sigomez
Contributor I
June 15, 2020

I don’t see how the Samsung Q90R can pass Dolby Atmos as it doesn’t support HDMI 2.1, eARC.  You will only get Dolby Digital 5.1 with that TV.

I think you are right….but shouldn’t it also get Dolby Digital +? I think I read somewhere that it is capable of that 

John76
Prominent Collaborator I
June 15, 2020

No, the best you’ll get is Dolby Digital 5.1 which dates back to DVD technology.

sigomez
Contributor I
June 15, 2020

No, the best you’ll get is Dolby Digital 5.1 which dates back to DVD technology.

Interesting….thanks for the reply, i know i read somewhere that Dolby Digital Plus was possible through Apple TV, something about lossless Atmos. 

John76
Prominent Collaborator I
June 15, 2020

The issue is the TV, it needs to have eARC to pass the better sound formats via HDMI to the soundbar.  There are not a lot of televisions that support eARC, which is a new technology that came out in 2019.  A handful of 2019 models supported eARC, none of the Samsungs.

sigomez
Contributor I
June 15, 2020

The issue is the TV, it needs to have eARC to pass the better sound formats via HDMI to the soundbar.  There are not a lot of televisions that support eARC, which is a new technology that came out in 2019.  A handful of 2019 models supported eARC, none of the Samsungs.

Thank you so much for the replies, I did know about the earc issue, not sure if you are on the boat I am in with waiting for Samsung to release an update but HDfury seems you have found a solution for us missing the earc that will pass through the atmos

eugeneclh
Contributor I
June 15, 2020

I have a Samsung Q90R - it passes through Dolby Atmos through DD+ . Netflix and Prime should give you Atmos

    Show more replies
    Terms & ConditionsAccessibility statement