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murrato13
Trending Lyricist I
July 29, 2017
Question

idle power mode not working as expected

  • July 29, 2017
  • 12 replies
  • 530 views
Hi,

my energy meter is working properly and it shows 17W in "idle" ,even when all devices (TV, digital converter) are disconnected from power.
During TV signal it uses mostly 23W and it goes for idle for 17W, even after removing optical cable.
When i turn on the TV the power goes to 23W again.

So, why it is using 17W when only the playbar is connected to power? (no WLAN, app closed)
What can i do? as its not the expected official consumption?
https://sonos.custhelp.com/app/answers/detail/a_id/260/~/sonos-power-consumption-when-idle

Regards,
Murrato
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    12 replies

    Stuart_W
    Stuart_W
    World-Class Superstar
    July 29, 2017
    Have you tried, whilst measuring 17 Watts, switching off the power to the Player to see what happens?
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    murrato13Author
    Trending Lyricist I
    July 29, 2017
    sorry, what exactly do you mean with "switching off the power to the Player"
    which player?
    Stuart_W
    Stuart_W
    World-Class Superstar
    July 29, 2017
    Pull the plug out of the wall or pull the plug out of the Player. Or turn the power switch on the wall socket to off.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    murrato13Author
    Trending Lyricist I
    July 29, 2017
    power strip removed, consumption 0
    power removed from playbar, consumption 0
    Stuart_W
    Stuart_W
    World-Class Superstar
    July 29, 2017
    It may be worth submitting a diagnostic and contacting Sonos. If there is a fault best catch it early
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    murrato13Author
    Trending Lyricist I
    July 29, 2017
    i already created question for support and send diagnostic now.
    so power consumption from your point of view is "faulty"?
    Stuart_W
    Stuart_W
    World-Class Superstar
    July 29, 2017
    All I know is that it is higher than Sonos publish. Don't forget it takes some time (15 minutes at a guess) to switch to low power mode after operating.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    murrato13Author
    Trending Lyricist I
    July 29, 2017
    due the 15 minutes and i was waiting hours, i figured out something seems to be wrong. even pause or powering off TV doesnt change anything.
    lets see what the support says....
    Stuart_W
    Stuart_W
    World-Class Superstar
    July 29, 2017
    Report back here as it will be interesting
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    murrato13Author
    Trending Lyricist I
    July 31, 2017
    support says, my energy meter doesnt measure the reactive power only the active power.
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