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Jeffrey_35
Headliner III
February 7, 2021

Hulu Sound-3 setups, same crap result

  • February 7, 2021
  • 8 replies
  • 1042 views

I have Hulu with live tv and regardless of which setup I play it on I keep only getting stereo PCM 2.0. Am I missing something or is Hulu just crap. Setups:

Arc with gen 3 sub and 2 one sl using lg cx and atv 4k

Beam with 2 play 1s using lg uhd tv and apple tv

Playbar with 2 play 1s using lg hd tv and apple tv

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8 replies

Ken_Griffiths
February 7, 2021

It appears this can depend on the device, app and/or content - perhaps see this link:

https://help.hulu.com/s/article/sound-quality

Jeffrey_35
Headliner III
February 7, 2021

So it’s an Apple tv issue regardless of what type. What’s up with that? 

“The true sign of intelligence is not knowledge but imagination.”
Ken_Griffiths
February 7, 2021

So it’s an Apple tv issue regardless of what type. What’s up with that? 

Do your other apps on the ATV play surround sound audio? - if so, then it’s possibly the Hulu App or the chosen item being played, perhaps?

It’s not something I can personally ‘easily’ check/test here outside of the US.

Avid Contributor III
February 7, 2021

Our ATV won’t play 5.1 on Hulu, but the LG app plays it just fine.  

Ken_Griffiths
February 7, 2021

Our ATV won’t play 5.1 on Hulu, but the LG app plays it just fine.  

So do any of your ‘other’ apps on the ATV play surround sound audio, like Netflix or Prime Movies etc?

Avid Contributor III
February 7, 2021

All of the apps we use on ATV (Netflix, Prime, Disney, HBO, Apple TV+) all play surround, and Atmos when available.  It is only Hulu who hasn’t included the Apple TV in their lineup.

Contributor I
March 28, 2021

Do you know if there’s a fix? Feels like only Hulu can fix this

Prominent Collaborator II
March 28, 2021

Do you know if there’s a fix? Feels like only Hulu can fix this

Hulu has been aware of the request for YEARS.  Pretty sad.  
https://community.hulu.com/s/idea/0871L000000V61YQAS/detail

I moved away from Hulu a couple of years ago, but I am in a similar situation with YouTube TV as it only streams in 2.0. 

HT: Arc + Era 300s + Subs (G3/G2) + Sony A80L + Sony UBP-X800M2