Skip to main content
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
TBonePickenzAnswer
Lyricist I
June 17, 2016
This is for the EF9500 series but is the first thing that comes up on Google. I'm posting here to save others the frustration and tech support calls I suffered.

I finally got it to work using a collection of Internet tips and customer support clues on my EF9500 hooked up to a Sonos playbar/ 5.1 system.

Part 1:
1) click the home button on your magic remote and scroll along the bottom (where Netflix, etc is) until you get to a purple icon "device connector"
2) select soundbar and pick the Phillips brand and select remote type 4
3) Select done

Part 2:
1) Open the Sonos app on your iPad or phone
2) select the gear icon "settings"
3) select the room your system is in
4) select TV setup and control
5) select remote control set up and follow the prompts using your "Phillips" magic remote

You are done!
View in thread

39 replies

Show previous replies
julesonos
Lyricist I
January 15, 2017
thank you worked a treat
Rr16
Lyricist I
January 28, 2017
I can confirm this is a good setup for an lg oled 65e6p. I used the device connect
- chose optical out
-chose Phillips
- remote 4
- paired magic remote with sonos

My magic remote controls the sound. I also have an Apple TV connected and that remote also worked automatically
rhyyys
Lyricist I
February 25, 2017
This is for the EF9500 series but is the first thing that comes up on Google. I'm posting here to save others the frustration and tech support calls I suffered.

I finally got it to work using a collection of Internet tips and customer support clues on my EF9500 hooked up to a Sonos playbar/ 5.1 system.

Part 1:
1) click the home button on your magic remote and scroll along the bottom (where Netflix, etc is) until you get to a purple icon "device connector"
2) select soundbar and pick the Phillips brand and select remote type 4
3) Select done

Part 2:
1) Open the Sonos app on your iPad or phone
2) select the gear icon "settings"
3) select the room your system is in
4) select TV setup and control
5) select remote control set up and follow the prompts using your "Phillips" magic remote

You are done!

Thankyou so much! Worked perfectly :D:D:D
martinav1
martinav1
Lyricist I
March 7, 2017
worked using Phillips type 4 settings then setting the remote up again in the Sonos app. You must do both in that order
JJmay6
Lyricist I
March 29, 2017
Thanks this also worked on my 2016 (LG) 60UF7700, It took a couple of tries not sure what was different but it worked. Now what would be nice is to be able to use more that one remote. But the phone is a good backup.
olav.oeie
Lyricist I
April 20, 2017
Thanks! Tried all options but it doesn't work. Suggestions given on this thread are not applicable as those options don't show up on my TV: http://forums.sonos.com/showthread.php?t=37555.. Very frustrating :(
bbngramos
Lyricist I
May 16, 2017
Playbase now works on both magic remote on lg and fios remote thanks for the steps
713alan
Contributor I
July 20, 2017
I bought an LG OLED65C7P (in US). I followed the instructions here. As others mentioned there was no way to select the soundbar manufacturer. While playing with the remote a message popped up on the TV about updating the TV software. After updating, I was able to select soundbar and Optical out, click Next, select manufacturer (Philips), click Next, select the model (4), click Done. Then went to Sonos controller (I used my PC) to set the remote in Sonos. It is working now.
SkjevikJr
Lyricist I
November 8, 2017
Just purchased an LG OLED 65B6P and using the Philips + Type 4 remote instructions finally got the volume control working on the LG Magic Remote. So much more convenient being able to use the single remote.

OLED55B6V – SONOS Playbar

I had issue to follow the instructions when configuring the OLED55B6V, but then I discovered that you need to have the SONOS app on your Ipdad active to detect the remote AT THE SAME TIME you are setting it up on your TV

This worked (with my swedish setup TV even though I copied and pasted in english below).

1. Add Philips soundbar and remote #4 in the the device connector screen.
2. The TV will then load the remote settings and show three "virtual remote buttons" on the screen (Power, Volume + and Mute). Don’t close his screen.
3. => OPEN THE SONOS APP (e.g. on your Ipad), at the same time as you have virtual remote buttons screen open on your TV
4. SONOS App: Select settings / room / TV setup & control
5. SONOS App: Select remote control setup / replace current remote
6. You will be asked to click the "Volume +" button on your remote. USING YOUR LG MAGIC REMOTE click the "Volume +" icon on the TV screen (do not click the actual "Volume +" button on the remote). If you're successful, the Sonos app will say that it recognized the remote.

I guess the reason SONOS, LG and the people in the shop is saying that it will not work is that they don’t want to take responsibility to support all related questions to get it working as the procedure is quite difficult.

Thank you!
This helped a lot, and my dad is now finally happy.
    Emaven
    Lyricist I
    November 23, 2017
    For the 2017 B7 LG OLED TV, using Pioneer Type 2 sound bar worked perfectly. Switches the magic remote to use RF for the Sonos sound bar.
    Show more replies
    Terms & ConditionsAccessibility statement