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eaanderson711
Contributor I
March 21, 2019

Hooking up Sonos Connect to Denon receiver

I recently hooked up my Sonos connnect to my Denon receiver using RCA cables and the DVD inputs on the receiver. The sound quality isn’t great, there is a good amount of static noise and the volume has to be almost all the way up in the app and/or on the receiver to make it decently audible. Did I do something wrong? How can I fix this?
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    eaanderson711Author
    Contributor I
    March 23, 2019
    And consider the possibility that someone sold you a broken device....
    eaanderson711Author
    Contributor I
    March 23, 2019
    Airgetlam, you mean it could be just defective? It seems to be fully functional. The volume/bass seemed very low but after switching the volume control from variable to fixed sound improved greatly. But I can’t control volume through the app unless it’s set to variable. Do you think this might be a defect of the connect itself?
    Airgetlam
    Airgetlam
    March 23, 2019
    I tend to have a low opinion of resales. Always makes me wonder if the device is broken, and it's being gotten rid of for maximum profit without explaining that there's an issue with it. I always look for a guaranty or return policy when I go down that route.

    However, if changing the setting to Fixed took care of it, then I doubt there's any issue. And that change means that the volume is a constant coming out of the CONNECT, so the volume in the app would no longer change it. It's working as designed, you'd need to use the volume on the Denon in order to control it. Just like a record player, tape player, CD player, etc.
    Bruce
    Stanley_4
    Stanley_4
    Grand Maestro
    March 25, 2019
    The variable/fixed option in the Sonos pretty much just enables the internal Sonos volume control or disables it setting the volume to 100%.

    I wouldn't think it was broken or defective if the variable puts out a reasonable level of sound when set to maximum volume.

    Your differences in sound may be coming from your receiver settings if you have loudness compensation or equalization settings based on volume levels.
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