Skip to main content
User758547
Contributor I
May 3, 2014 8:40 PM UTC

High pitch playbar noise

Hi there, just installed my new playbar. When not emitting music / sound (so when it is powered on but idle) the playbar is emitting a high pitch noise. It's just about audible - but as it is so high in pitch it is very annoying and means I have to turn the power off. What can I do.
      This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

      142 replies

      Show previous replies
      csbythesea
      Lyricist I
      Jul 15, 2018 7:27 AM UTC
      Hey Skelton, how's that Sonos power suppy problem going...ha,ha,ha!

      Looks like complaints of same SONOS manufacturer problem (power supply - high frequency noise / stopped working) and horrible customer service responses just keep growing.....just own up to it, cheap $5 parts can fix this but Sonos is profiteering off their own cost cutting mistake and/or its just too labor intensive to take apart their cool glued together box and fix.

      Make people video their issue now for customer service?!?, really!?!?
      Trying to stall the wave of complaints to slow down all the "offers" now???

      Good luck!
      Translate
      patrickr
      Lyricist III
      Jul 18, 2018 1:07 PM UTC
      My playbar is also making a high pitched whine sound, it goes away if I play music or other audio. After unplugging the optical cable, it keeps making the noise. Diagnostic # 1161461616
      Translate
      Terms & ConditionsAccessibility statement