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King Colin
Avid Contributor I
July 2, 2020
Question

harsh sound on dialogue on new sonos arc soundbar

I have just purchased new Sonos arc soundbar. The dialogue appears a little harsh at times. Is this normal?

 

 

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      knafets
      Lyricist III
      July 7, 2020

      Toggle around with voice control and the Night on and off. Neither made any real difference.l have treble right down now and the loud switch off. A small difference,but still too bright .

       

      @King Colin : could you describe you're room? large open space, hard flooring, carpet curtains?

      King ColinAuthor
      Avid Contributor I
      July 7, 2020

      Toggle around with voice control and the Night on and off. Neither made any real difference.l have treble right down now and the loud switch off. A small difference,but still too bright .

       

      @King Colin : could you describe you're room? large open space, hard flooring, carpet curtains?

      My tv room is quite small.Hard floor,curtains not much open space. I don’t think it has to do with acoustics.l spoke again today with a Sonos technician.But we couldn’t improve anything.He did say there should be an update quite shortly.ln this day and age this problem should easily be resolved.

      smgadget
      Lyricist III
      July 15, 2020

      Me too having the issue.

      I find it very noticeable when you try to compare with other Sonos products alone (e.g. Beam, One that I have). I have tested for different sources that contain various human voice. The vocal sound from the Arc just sound and feel differently and unpleasantly, with True Play on and off.

      Turning down trebles helps to reduce the issue... Hope this issue can be addressed soon.

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