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Enabling CEC on an LG TV when setting up a Beam

  • July 24, 2018
  • 1 reply
  • 1399 views
K
I'm trying to setup my Beam and two ones as surround sound. I've gone through most of the processes but every time I try to enable CEC I get a response on the app that it's not enabled. Sound is coming from the TV through all of the speakers. I have gone into the menu and turned on Audio Out and enabled Simplink. Not sure what to do next...
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1 reply

Ryan S
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  • Ryan S
  • Retired Sonos Staff
  • July 24, 2018
Hi kqa03,

Can you try a new HDMI-ARC cable to make sure it's not just the cable?

There are some steps on this thread that may help.

Also, what model of TV are you working with?
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