Answered

Echo: Dolby 2.0 on 2xAMP

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All,

I have a problem when watching Two and a Half Men on Amazon.

I am using 2 Sonos AMP with in-ceiling speakers set up as surround.

The show plays in Dolby 2.0 and there is an echo when people are talking. It goes away if I switch off surround. It also goes away when playing the show on Apple TV which I have set up to upscale audio to Dolby 5.1.

My tv is an LG GX.

Any ideas?

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Corry PAnswer

Sonos Staff

Hi @Tejs Dyrvig Ernst

It may be worth removing the surrounds Amp from the HDMI connected Amp, then adding them again.

This is done by selecting, in the Sonos app, Settings » System » [name of room] » Remove Surrounds.

You can then add the 2nd Amp again in the same app section.

If this doesn’t work, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system - they can check that all your devices are connecting in the way they should be.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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J

John B

OK I understand. Although they are connected by Ethernet not 2.4.

I can't really think of any logical reason why this should cause the particular problem you are having. The only way to check would be to experimentally do as I suggest and see if the problem goes away. Whether you think this is worth trying is up to you.

T

Tejs Dyrvig ErnstAuthor