Don't Blame Sonos for DTS Issues

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OK...this may read like a Fanboy post. Well...it’s not. However, I’ll leave that to your own interpretation :wink: .

As you know the Sonos update to v13.4 brought DTS 5.1 Surround to Sonos home theaters speakers Arc and Beam Gen2. Since the update there have been posts complaining about DTS not being processed to the Arc. BTW the Beam Gen2 will process DTS as well; but the Arc seems to be the “whipping (boy) speaker”.

Fact of the matter is in addition to having a disc player that can decode the DTS signal and/or process DTS:HD to DTS your TV must be cable of “Pass-Through” audio to the Arc or Beam Gen2. If not you must consider using a HD Fury Acrana between your TV and Sonos speaker. To do so you split the incoming HDMI source signal to the FD Fury Acrana via HDMI-Out 1 to HDMI-In on the Arc or Beam; and HDMI-Out 2 to HDMI-In on the TV (*).

The point being is that Sonos delivered on their promise to bring DTS to the Arc and Beam. Albeit not DTS:HD or DTS:X. But nevertheless...DTS. If you are having difficulty getting DTS to Sonos the weak link is either the TV (i.e. no “Pass-Through” audio) and/or the inability of the disc player to process the DTS codec or downgrade DTS:HD to DTS.

(*) Use of HDMI 1 and 2 used only for visualization

For reference I’ve included how I was able to get DTS to the Arc and Beam Gen2. Also included are pics of the DTS signal being sent to both.

Disc: Alien 40 Anniversary / 4K Ultra HD Video / DTS:HD Audio

Sonos Equipment: Arc/Beam Gen2 with Sub x 2 and Sonos One x 2 / Sonos S2 app v13.4.

Transport: Panasonic DP-UB9000 Ultra 4K Blu-Ray Player > Audio Settings: DTS HD to DTS

Monitor: LG OLED 65 inch C9PUA > Audio settings: HDMI eArc / Pass-Through

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AjTrek1Author

Hi @Bigh2210

It’s available. Make sure you are running v13.4 and you are using the Sonos S2 app. Click the link.

https://support.sonos.com/s/article/4945?language=en_US

Together Everyone Achieves More = T.E.A.M.

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Bigh2210

Lyricist II

Thanks for this but tried with s2 and 13.4 but only get pcm when set to dts on dvd via hd fury

G

GuitarSuperstar

Lead Maestro

Thanks for this but tried with s2 and 13.4 but only get pcm when set to dts on dvd via hd fury

What are the audio settings on the DVD/Blu-ray player set to? Have you turned on the DTS setting in the audio menu of the Arcana? You can also try downloading the latest firmware for the Arcana where the DTS setting is enabled as the default. It is firmware version 0.85:

https://hdfury.com/product/4k-arcana-18gbps/

"Receive with simplicity everything that happens to you." - Rashi

B

Bigh2210

Lyricist II

Thanks for this I can only find firmware 0.84 where is 0.85 please?

106rallye

Most requests I’ve seen for DTS where from people not getting surround sound from music DVD’s/BD’s. Sonos not supporting DTS:HD would not be as big a problem for these users.

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GuitarSuperstar

Lead Maestro

Thanks for this I can only find firmware 0.84 where is 0.85 please?

It’s on the link I posted under “Download”.

"Receive with simplicity everything that happens to you." - Rashi

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Bigh2210

Lyricist II

Thanks for this now all working in dts 5.1👍
Hope they consider dts hd soon

cheers

AdamWillis

Lyricist III

This release is pretty disappointing and Sonos reliance on the TV or box to do all converting is highly annoying. I upgraded my chromecast and all these Netflix titles are Dolby+ so my Sonos now only plays stereo if I use it for Netflix streaming. I purchased the arcana to see if that would help but it doesn’t. So far none of my blueray support DTS and instead is HD or X and my PS4 doesn’t appear to have a way to convert it. If I didn’t love Sonos for whole home audio (to include the TV) then I’d be looking for another alternative. The problem for Sonos isn’t me, but instead that I can’t recommend it to my friends and family with this glaring limitation.

Ken_Griffiths

This release is pretty disappointing and Sonos reliance on the TV or box to do all converting is highly annoying. I upgraded my chromecast and all these Netflix titles are Dolby+ so my Sonos now only plays stereo if I use it for Netflix streaming. I purchased the arcana to see if that would help but it doesn’t. So far none of my blueray support DTS and instead is HD or X and my PS4 doesn’t appear to have a way to convert it. If I didn’t love Sonos for whole home audio (to include the TV) then I’d be looking for another alternative. The problem for Sonos isn’t me, but instead that I can’t recommend it to my friends and family with this glaring limitation.

Sonos HT products only play the TV audio that’s sent from the device connected to it - it does not transcode the audio. If you’re not getting the correct codec to play then it’s the device sending the audio and anything in between you need to look at - the Arcana will certainly allow pass-through on the various codecs mentioned as many here will attest to. Maybe check things again and if necessary power the devices off for a few minutes and on again to setup the correct ‘handshake’ another important factor is to ensure the correct cables are being used,

G

GuitarSuperstar

Lead Maestro

This release is pretty disappointing and Sonos reliance on the TV or box to do all converting is highly annoying. I upgraded my chromecast and all these Netflix titles are Dolby+ so my Sonos now only plays stereo if I use it for Netflix streaming. I purchased the arcana to see if that would help but it doesn’t. So far none of my blueray support DTS and instead is HD or X and my PS4 doesn’t appear to have a way to convert it. If I didn’t love Sonos for whole home audio (to include the TV) then I’d be looking for another alternative. The problem for Sonos isn’t me, but instead that I can’t recommend it to my friends and family with this glaring limitation.

Which Sonos sound bar are you using? If you are using the Arc or Beam (Gen 2), the Arcana should allow you to get Dolby Digital Plus audio from the Chromecast. You can even get Dolby Atmos audio from Netflix and Prime Video if you are using the Chromecast with Google TV (2020 model).

The Arcana will also allow you to get lossless multichannel PCM audio from DTS-encoded Blu-rays on the PS4. You just need to set the PS4’s Audio Format (Priority) setting to Linear PCM. Then while the movie is playing, press the Options button on the controller and set Audio Format to Linear PCM too.

"Receive with simplicity everything that happens to you." - Rashi

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