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Headliner II
May 27, 2021

Dolby Digital 5.1 / uncompressed 5.1 output as multichannel pcm 7.1

Hi

Trying to work out where the issue lies, with my LG oled or the Sonos ARC.

 

Those that have an LG OLED and Sonos ARC and use passthrough / eARC settings on the TV when you play any Dolby digital 5.1 content via a device like the ATV4K does your Sonos app report multichannel pcm 7.1 ?

 

If you have your xbox audio set to uncompressed 5.1 does the sonos app report multichannel pcm 7.1?

 

Those that don’t have an LG OLED does your sonos arc output as multichannel pcm 5.1 for the above configurations?

 

I’m just trying to work out where this issue lies once and for all, so I can report it.

 

Thanks

 

 

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20 replies

Lyricist II
April 1, 2022

So after a year I finally got my sonos arc /Apple tv4k / lg cxoled tv to work properly. I reset my tv and Apple TV. I opened up Apple Music. Dolby Atmos worked no problem. Then I went to Netflix on my Apple TV. Dolby Atmos worked and also the 5.1 finally worked. Before this I always had issues with no sound or coming out as pcm7.1. So I checked my tv sound settings that are now reset to default factory. It has my hdmi set to bitstream. Digital sound out to Auto. EARC off. Now everything works fine. Crazy. I guess eARC and pass through of any combo failed. Hope this helps. 

Lead Maestro
April 1, 2022

So after a year I finally got my sonos arc /Apple tv4k / lg cxoled tv to work properly. I reset my tv and Apple TV. I opened up Apple Music. Dolby Atmos worked no problem. Then I went to Netflix on my Apple TV. Dolby Atmos worked and also the 5.1 finally worked. Before this I always had issues with no sound or coming out as pcm7.1. So I checked my tv sound settings that are now reset to default factory. It has my hdmi set to bitstream. Digital sound out to Auto. EARC off. Now everything works fine. Crazy. I guess eARC and pass through of any combo failed. Hope this helps. 

You are getting Dolby Atmos audio from the Apple TV 4K with eARC turned off?

"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
April 5, 2022

Yes. Earc off and set to auto not pass through. 

Lead Maestro
April 5, 2022

Yes. Earc off and set to auto not pass through. 

I didn’t know Dolby Atmos audio from the Apple TV 4K was possible without eARC. Are you sure you are getting real Dolby Atmos audio or is the TV just converting the audio to Atmos? Do you hear any height channel effects above you?

"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
April 5, 2022

I can't say for certain. It does sound great so assume it is what is says. When I go to non-Atmos songs it shows as PCM on app. When I turn on earc, it sometimes works or goes to pcm 7.1. Also sounds good. The big issue is with Netflix on Apple TV. If I leave earc on, sometimes I have no sound at all. 
My understanding is you only need arc for Dolby atmos. Maybe for true Dolby atmos via a blue ray player you need earc. Not certain. 

Airgetlam
April 5, 2022

ARC allows Dolby Digital Plus, which carries the ‘lossy” version of Dolby Atmos. eARC allows MAT/Dolby Atmos, which is the “non-lossy” version.

Worth reading up on the two versions of Dolby Atmos...my impression, from last year when I read up on it, it sounded more like “lossy” meant fewer speaker channels, not a lower quality of sound. And certainly in a Sonos system, you’re limited to how many channels can be listened to. 

At the end of the day, though, it’s still a sound bar. A rather good one, to be sure, but if you’re that concerned about disparate channels, you likely shouldn’t be considering a sound bar at all, but a fully featured amplifier with wired separate speakers. 

Bruce
Lyricist II
April 6, 2022

Hmm. Interesting. On my Lg tv smart apps using Netflix I get Dolby digital plus with 5.1 content and Dolby atmos with atmos content. That is with earc and pass through enabled. The issue to me seems to be Apple TV. Same settings with Apple TV and I get no sound with 5.1 content and atmos content will show as 7.1 multichannel pcm. Apple TV with earc off will give me 5.1 with 5.1 content and atmos with atmos content. Anyways, very happy with sound. Just had to find the right settings. 

ledzep1Author
Headliner II
April 7, 2022

Hmm. Interesting. On my Lg tv smart apps using Netflix I get Dolby digital plus with 5.1 content and Dolby atmos with atmos content. That is with earc and pass through enabled. The issue to me seems to be Apple TV. Same settings with Apple TV and I get no sound with 5.1 content and atmos content will show as 7.1 multichannel pcm. Apple TV with earc off will give me 5.1 with 5.1 content and atmos with atmos content. Anyways, very happy with sound. Just had to find the right settings. 

 

Well first off streaming apps use the DD+ lossy version of atmos.

 

It’s all to do with the sound carried over HDMI, which it’s not when you stream from onboard TV apps. I find it strange you get no sound with 5.1 audio with passthrough and eARC enabled via apple tv device.

I have no issue with those settings, just that all DD 5.1 audio is output as multichannel 7.1.

Its all a bit of a minefield, there was a similar thread to this to do with audio and missing channels on the sonos arc, big problem is Sonos support absolutely sucks massively. They used to reply often but now they pick and choose who to reply to.

 

Corry P
Sonos Staff
April 11, 2022

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist I
December 20, 2023

So after a year I finally got my sonos arc /Apple tv4k / lg cxoled tv to work properly. I reset my tv and Apple TV. I opened up Apple Music. Dolby Atmos worked no problem. Then I went to Netflix on my Apple TV. Dolby Atmos worked and also the 5.1 finally worked. Before this I always had issues with no sound or coming out as pcm7.1. So I checked my tv sound settings that are now reset to default factory. It has my hdmi set to bitstream. Digital sound out to Auto. EARC off. Now everything works fine. Crazy. I guess eARC and pass through of any combo failed. Hope this helps. 

Thank you, this has solved my issue.