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Contributor I
December 9, 2020

Dolby Atmos is always shown in App

I just got a new Sonos 5.1 set up. The arc, gen 3 sub, and 2 sl. I have a samsung tu700d. The issue I'm having is that the app is always displaying dolby atmos. So I can't actually tell if dolby atmos is coming through. Even on random youtube videos. I just want to be able to tell if what I'm getting is actually atmos.

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21 replies

Generalzod
Trending Lyricist II
March 1, 2021

For those who have the Xbox one s,x or series Xbox’s if you have set up to play Dolby atmos it will up mix everything to atmos, I noticed this when I was watching terminator 2 in dishd on my Sonos app it was showing as atmos.

Lead Maestro
March 1, 2021

With Netflix only the Roku Ultra 2020. 

With the Arcana, you will be able to get Dolby Atmos audio from your Apple TV 4K and Firestick 4K too. NOTE: The Arcana won’t make any difference with your TV’s internal apps.
 

FYI… with the latest Roku Ultra, you should currently be able to get Dolby Atmos audio from Disney+, Prime Video, VUDU, and Apple TV+ too.

"Receive with simplicity everything that happens to you." - Rashi
Lead Maestro
March 1, 2021

For those who have the Xbox one s,x or series Xbox’s if you have set up to play Dolby atmos it will up mix everything to atmos, I noticed this when I was watching terminator 2 in dishd on my Sonos app it was showing as atmos.

Do you like that the Xbox upmixes everything? Does it sound ok? Can this be disabled?

"Receive with simplicity everything that happens to you." - Rashi
Generalzod
Trending Lyricist II
March 1, 2021

For those who have the Xbox one s,x or series Xbox’s if you have set up to play Dolby atmos it will up mix everything to atmos, I noticed this when I was watching terminator 2 in dishd on my Sonos app it was showing as atmos.

Do you like that the Xbox upmixes everything? Does it sound ok? Can this be disabled?

It sounds good, I was watching EXODUS on dtshd it was awesome, you can disable it by setting the audio options LPCM 5.1 or 7.1.

toyboy
Chromatic Producer II
March 1, 2021

With Netflix only the Roku Ultra 2020. 

With the Arcana, you will be able to get Dolby Atmos audio from your Apple TV 4K and Firestick 4K too. NOTE: The Arcana won’t make any difference with your TV’s internal apps.
 

FYI… with the latest Roku Ultra, you should currently be able to get Dolby Atmos audio from Disney+, Prime Video, VUDU, and Apple TV+ too.

I forgot my Android TV does do Dolby Atmos for both Netflix and Prime Video. I just doesn’t do Atomos for Netflix on Fire Stick 4K nor Apple TV 4K. I do get Apple+ in Dolby Atmos on Roku Ultra 2020.

Have a great day and be kind
Lead Maestro
March 2, 2021

@toyboy Since you are able to get Dolby Atmos from most of the major streaming apps, you really don’t need to add the Arcana unless you want every app on every device to function at its full potential, you plan on adding a Blu-ray or UHD player to your setup, or you are experiencing lip sync issues.

"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
March 2, 2021

For reference when using the arcana to upmix all audio to Atmos, it does help if you cannot or your tv will not give you 5.1 and it’s extremely easy to setup. In order to get the Xbox to recognise Atmos, you will need an Arcana as it still has to upmix the audio to your Sonos system. 
 

Although, it is weird that the Sonos app cannot switch it on and off as required e.g. when watching YouTube and YouTube cannot support Atmos. Apple Tv does toggle it on and off depending on the app you are using. I just wasn’t sure this was normal but apparently this is a normal occurrence with the Xbox that it upscales but you’ve got to download the Dolby app; just wish Sonos would support DTS though…. maybe one day....

toyboy
Chromatic Producer II
March 2, 2021

@toyboy Since you are able to get Dolby Atmos from most of the major streaming apps, you really don’t need to add the Arcana unless you want every app on every device to function at its full potential, you plan on adding a Blu-ray or UHD player to your setup, or you are experiencing lip sync issues.

I think I’ll take your advice and save the money. No Blu-ray player or UHD player planned and no lip-sync issues. Thank you for your valued advice.

Have a great day and be kind
Lead Maestro
March 2, 2021

For reference when using the arcana to upmix all audio to Atmos, it does help if you cannot or your tv will not give you 5.1 and it’s extremely easy to setup. In order to get the Xbox to recognise Atmos, you will need an Arcana as it still has to upmix the audio to your Sonos system. 
 

Although, it is weird that the Sonos app cannot switch it on and off as required e.g. when watching YouTube and YouTube cannot support Atmos. Apple Tv does toggle it on and off depending on the app you are using. I just wasn’t sure this was normal but apparently this is a normal occurrence with the Xbox that it upscales but you’ve got to download the Dolby app; just wish Sonos would support DTS though…. maybe one day....

Sonos is probably not going support DTS audio anytime soon, but the Arc does support multichannel LPCM. On your Blu-ray player, set your audio settings to convert DTS to PCM and you will get multichannel PCM from all of your DTS-encoded discs.

"Receive with simplicity everything that happens to you." - Rashi
melvimbe
March 2, 2021

For reference when using the arcana to upmix all audio to Atmos, it does help if you cannot or your tv will not give you 5.1 and it’s extremely easy to setup. In order to get the Xbox to recognise Atmos, you will need an Arcana as it still has to upmix the audio to your Sonos system. 
 

 

For clarity, arcana doesn’t upmix audio,  it’s job is essentially informing the source device what the audio capabilities of the Arc is so that the source can send the best possible audio format.  It is the xbox, or other source, that is upmixing audio, if any upmixing is occuring.

Arcana can do some video processing, depending on your source and TV capabilities, but that’s not really related.

Danny