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Avid Contributor I
January 8, 2021
Answered

Dolby Atmos

Dear all,

 

i have Sonos arc, sub and two Sonos one.

when I watch content Dolby atmos on Netflix , the sound cut time to time for less than a second.

 

i have a LG OLED tv and the sound setting it’s bistream and digital sound out : pass through.

 

anyone got this issue or know how to solve the problem?

 

thank you

 

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Avid Contributor I
January 10, 2021

Thank you everyone for you interest on my issues.

i actually change the port of the Apple TV HDMi and everything work well early.

i watched a movie in Dolby atmos and the sound was not interrupted.

hopefully that will last.

16 replies

Lead Maestro
January 10, 2021

Are there any other external devices connected to your TV’s other HDMI ports? Have you tried power cycling the TV and Apple TV by unplugging both of them from power for about a minute?

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
January 10, 2021

No only the HdMi e arc for the Sonos and Apple TV which is connect also with HDMi

forbunplug both tv and Apple TV , Ilyès i did before because that problem happened but after a week the problem come back

Lead Maestro
January 10, 2021

If you connect your Apple TV to a different HDMI port, does it make a difference?

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
January 10, 2021

I never try.

that a good point, thank you.

i will try right away and let you know if there is any improvement .

Producer I
January 10, 2021

I have the same setup and it sounds like you are possibly having the same issue as people in this thread.

 

 

Souzy78180AuthorAnswer
Avid Contributor I
January 10, 2021

Thank you everyone for you interest on my issues.

i actually change the port of the Apple TV HDMi and everything work well early.

i watched a movie in Dolby atmos and the sound was not interrupted.

hopefully that will last.