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Contributor I
June 20, 2020

Dialogue level through Arc with Sony KD-75X9400D

Just changed from Bose soundbar and sub to sonos arc with sub and twin ones as surround. 
 

The sonos is so hard to hear dialogue with the sound level down yet the action scenes are very loud. Finding myself constantly adjusting the volume and the wife is asking if we have wasted our money changing to sonos. 
 

i have been playing all night with the app, trueplay on and off, loudness on and off etc etc. Have the surround speakers turned down to help a little but never had ti do any of this with the bose 300 system. 
 

Running Sony KD-75X9400D. 
 

any help appreciated :) 

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22 replies

Enthusiast I
February 5, 2021

Yeah totally agree with this, I have tried to change many settings to get this right, Trueplaying with different devices, speech mode, loudness on/off but still find we have to adjust the volume, the voice/diaglogue can be just too quiet then then louder sounds kick in and its too loud.

Sonos need to give you an option to able to control the centre speakers etc manually like you can on other soundbars. fingers crossed. @Krishma M if you can look into this

Sadly I think, if we do ever get a reply, it will be the cut and paste we have passed to the engineers as an idea but can't promise it will be done.  Follow this community etc, etc.

I have been reading a lot on this forum, reddit, AV forum etc and this has been an issue since release.  I think they are likely to just leave it as its selling well.

Such a shame, for the cost its an average performance that I can tell with a tweaks could be so much better.

Contributor I
May 10, 2021

I’m having the same issue - I’ve noticed that when dialog is mixed with background audio it sounds fine, but when dialog is just by itself if it is muffled and hard to hear.