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Enthusiast I
July 6, 2020
Answered

DD+ on the Beam

Hi Sonos.

 

S2 has been a let down so far for me. Please tell me you are going to add DD+ functionality to the beam?

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Krishma M
Krishma MAnswer
Retired Sonos Staff
July 7, 2020

Hi folks. As of the moment, the Sonos ARC is the only device that is capable to play any Dolby Atmos content as long as we’re using HDMI ARC or HDMI eARC. The hardware capabilities of the Sonos Beam is different from the Sonos ARC. They were designed accordingly but appreciate your feedback. We’ll surely forward this to our development team. Thanks! 

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31 replies

Prodigy I
July 12, 2020

Same question for Sonos Amp - should also be updated with DD+ 5.1 codec support.

Prodigy II
July 13, 2020

Does DD+ improve the audio quality for a setup with a Beam by itself, or in a 5.1 setup?  I could be off on this, but I thought ‘+’ enabled 7.1 audio and/or atmos content, which could not be utilized with the Beam’s current capabilities.

 

It does have a higher data rate so I guess the 5.1 might sound a little better but I doubt most people would notice a difference?

"I saw the Stooges and the MC5"
Krishma M
Retired Sonos Staff
July 13, 2020

Hi folks, this would be the perfect representation. 

More here https://support.sonos.com/s/article/4844?language=en_US.

The Sonos Beam is only capable up to 5.1 Surround sound (Dolby Digital). Let us know if you need anything. 

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Enthusiast II
July 13, 2020

Krishma- Dolby Digital+ is important for 5.1 (non-Atmos) surround setups because Netflix exclusively uses Dolby Digital+ for 5.1 surround sound (there are other apps too--like Xfinity Streaming).  Meaning, even non-Atmos Netflix sources stream in DD+, not DD.  Some devices (e.g., Roku and some TVs) can’t convert Dolby Digital 5.1+ down to regular DD 5.1 so you lose the ability to have surround sound  -- it outputs as stereo (or DD 2.0).  We all know only Arc can do Dolby Atmos (there are no up-firing drivers on the Beam so there is a hardware limitation), but it would be great if the Beam could process DD 5.1+ signals to eliminate the need to down convert them to regular DD 5.1 at the source.  It’s just a future feature request.

 

All- I don’t think Sonos can do codec packs.  Their updates need to be pushed to all users/speakers.  They’d have to significantly change their update model to do that.  That being said, if there were a way, I’d pay for it too.

Enthusiast I
July 13, 2020

Hi folks, this would be the perfect representation. 

More here https://support.sonos.com/s/article/4844?language=en_US.

The Sonos Beam is only capable up to 5.1 Surround sound (Dolby Digital). Let us know if you need anything. 

@Krishma M 

Your lack of knowledge on this matter astounds me.

For the third time - I am not talking about ATMOS over HDMI ARC. I am talking about DD+ 5.1 over HDMI ARC. It's a thing.... look it up!

Please do some homework before you come back with the same generic response. 

Krishma M
Retired Sonos Staff
July 13, 2020

Hi. I understand and already tagged that as a future request. Just trying to explain the capabilities of the Sonos Beam and Sonos Arc. Beam supports Dolby Digital 5.1, Dolby Digital 2.0, and PCM stereo. These are the most popular audio formats for watching TV, movies and streaming video services. Anyways, we'd be happy to share your interest with the team. Thanks! 

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Enthusiast II
July 13, 2020

Hi folks, this would be the perfect representation. 

More here https://support.sonos.com/s/article/4844?language=en_US.

The Sonos Beam is only capable up to 5.1 Surround sound (Dolby Digital). Let us know if you need anything. 

@Krishma M

Your lack of knowledge on this matter astounds me.

For the third time - I am not talking about ATMOS over HDMI ARC. I am talking about DD+ 5.1 over HDMI ARC. It's a thing.... look it up!

Please do some homework before you come back with the same generic response. 

They aren't going to tell you about the timing for an unannounced feature in a support forum.  Just the reality of the situation.  Is there a reason you need DD+?  Maybe there is a workaround to get DD 5.1?  You aren't going to hear any difference on a Beam between DD+ and DD 5.1, but I get the frustration if you are using a Roku.  That was a major PITA for me with the Playbar.

Avid Contributor I
January 4, 2021

Hi Sonos any update on DD+ 5.1 for Beam please? I am very disappointed that I have spend that much money for outdated product already. And please keep it for your self that DD is most used standard on the market because it is not sorry. And Yes we are talking about DD+ 5.1 for beam NOT ATMOS and if you guys in sonos do not have a clue please read this article https://developer.dolby.com/technology/dolby-audio/dolby-digital-plus/

where you can clearly see what we mean and what we need for Beam DD+ 5.1

Dolby Digital Plus is widely used by streaming and broadcast services to deliver surround sound audio at lower bitrates.

Sorry charging £400 for soundbar which is outdated already really? Cheaper brands can do much more for much less. Common Sonos time to wake up and find quick solutions how to fix this. We need DD+ on BEAM.

Thank you.

 

 

 

January 5, 2021

Hi.  It does what it does.  The price is the price.  You buy it or you buy something else.  That’s how competitive markets work.  There is no moral obligation to include any particular function or feature.

106rallye
January 5, 2021

Though I do agree (as stated) it would be nice to have to have older TV's give 5.1 from Chromecast devices.