Controlling Playbar with TV remote

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I recently bought an LG 65 inch SJ8000 model TV with a magic remote. I've set up my sonos playbar and I've tried syncing my TV remote several times and it keeps saying that it can't find the remote. I've gotten my TV set up for external speakers only, but I'm not able to control my soundbar from the TV remote. Anyone know why I can't?

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Miles P

Retired Sonos Staff

Hello mcdrew99, by default, the magic remote will not send an IR signal the PLAYBAR can use. Here's an article which should assist you with setting up the magic remote with Sonos: https://sonos.custhelp.com/app/answers/detail/a_id/4267

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