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luisjolivieri
Contributor I
August 2, 2020
Question

Connecting Sony XBR65930D to Sonos Arc

I have a 2016 Sony XBR-65X930D.  According to the specs, it has Dolby Digital Plus which according to Dolby, supports Dolby Atmos.  After finding this, I bought a Sonos Arc to get Dolby Atmos.  I have not been able to connect to Atmos. Not a single stream service (Netflix, Amazon Prime, or Disney+)  appear as having Atmos and movies that are D Atmos, doesn’t show the logo. All I can get is Dolby 5.1.   

  • I'm using the Sonos 2 app. 
  • I updated the firmware of the TV to the latest (Android Oreo)
  • I have tried all possible sound settings on the TV including connecting to the HDMI ARC and the optical output
  • I set the speakers to Audio system

Can someone help me!???    Thanks!

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13 replies

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walidzeid
Lyricist II
October 3, 2020

I was finally able to get my Sonos Arc to play Dolby Atmos.  My TV is a 2016 model and even though it has an ARC output, it wasn’t passing through the Atmos signal.  @Lst05 tried to help me but in the end, the conclusion was that there was no way to do it.  

I was going to return it when I read about the HD Furry 4K Arcana 18Gbps.  I preordered it hoping for the best and got it yesterday.  Within 2 minutes I had it hooked up and was getting Atmos!  I’m getting Atmos from Netflix and Disney+, but not from Prime Video but that’s is more than what I what getting before. 

The Arcana cost me $199 including shipping and another $150 for the Nvidia Shield as the Atmos source.  $350 was cheaper than buying a new TV beside, I’m still happy with it.  I also added an HDMI switch to switch between the cable box and the Shield.  I’m all set and enjoying sound like never before.    

So, thank you all so  much for sharing your expériences. So, I am also having similar issues but a bit different. I have the XBR930D as well, I  ordered the Sonos ARC and the Arcana based specifically on this post. I received my Arcana last night but not my SONOS ARC yet. So, being excited and all, I did attempt to connect the Arcana to just have everything ready when the ARC arrives. So I have my Xfinity X1 and my Roku connected to an HDMI switch, then the switch is connected to Arcana HDMI in, then my Arcana HDMI out to the TV, and the eARC out to sound system. Everything worked briefly until I decided to upgrade the HDMI cable connecting Arcana to TV. This is when the sound out of my current Sony sound bar disappeared  and never came back. I tried everything and nothing works. The sounds id not returning from the TV. Everything works on its own. It seems that my issue is the Audio Return from TV to my current sound bar. I am suspecting I am either missing a setting on the Arcana itself or my ARC output on the TV is just not returning sound. Do I need a new TV? Thanks for your help

luisjolivieriAuthor
Contributor I
October 4, 2020

I’m sorry your are having the problem with the Audio Return from your TV to the Arcana and from there to your soundbar but also glad that you mentioned it. 

My original setup didn’t include an HDMI switch.  I was expecting I was going to have the audio returned from the TV to the Arcana.  When I originally set it up, I was getting it and without changing anything, it stopped working.  I ended up convincing myself that I never got the return and that the sound was really coming from the TV speakers.  With this setup, what I did was to start using the TV speakers when watching cable.  The problem was that every time, I changed the source from the TV to the Shield, the TV automatically changed to the External Speakers.  When I went back to the cable box I did’t have sound and had to go back and switch the audio source of the TV to TV speakers.  

After, I added the HDMI switch as you did.  With this, my Sony smart TV was just a dumb display getting the cable signal from the Xfinity box and the smart part from the Nvidea Shield.  Another problem was the part of having to switch the HDMI switch manually bauase even though it is supposed to detect the source, because the cable box and the Shield are not really off it doens’t detect a change.  

Now that you mentioned that we were having connection at the beginning, I’m going to go back to check other alternatives.  I will keep you posted and please, do the same if you find a solution. 

 

 

 

walidzeid
Lyricist II
October 4, 2020

Thanks for the reply. In fact, I tried multiple power recycled on both TV and Sound Bar and the turning devices back on in certain sequence . I finally ended up fixing the sound issue from TV/APP. Now the sounds is coming into the Arcana from the TV and out again into the Sound bar from the Arcana/ however, I am only getting picture from the Arcana inputs and no sounds whether i connect the source directly to Arcana or through the switch. I am now sure that this is not a TV ARC issue because picture and sound are now coming from TV and internai Apps. Now the issue is Arcana inputs transmitting picture but not sound. This is mind boggling. Now I am switching back and forth from TV speakers for all external inputs to Sound bar for TV internal apps, and now it seems that it is not a sound bar issue either. Could it be settings on TV or Arcana?? I really  don’t want to fork out $2500 for LG OLED CX

 

 

TV: Sony Bravia XBR65-930D

sound: Sony Hi-Res HT-NT5 (Pending Sonos Arc 5.1.2

Arcana 

Inputs:

HDMI switch Totu

Roku 4K and Xfinity X1 

 

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