Hi ya'll,
I have a Vizio E500-B1 that's almost 4 years old. I recently hooked up a Beam to it no problem and had no issues using the Roku remote to control the TV volume. Until this morning.
I woke up, used the Roku remote to turn on the TV and hit the volume button. Nothing. Plus, no audio was coming out of the Beam from the TV.
I checked the Sonos app and the Beam is still present and will play Spotify, podcasts etc. It's totally functional aside from no longer putting out audio from the HDMI ARC.
I did the standard power cycles- Unplugged the TV for an hour w/ HDMI ARC unplugged, plugged it back in, yadda yadda- and that didn't fix anything. CEC is enabled in the TV menu.
Where I think the problem is is that if I go into the Settings menu of the Sonos app and try to re-do the CEC/HDMI setup for the Beam, it gets to the step where it performs the CEC test and fails.
Any ideas here? The only thing I haven't tried is nuking the speaker entirely and re-adding it.
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If I were to guess, the CEC on the TV failed overnight. You've done all of the steps I would have in order to test. Except maybe trying to connect to the optical port rather than CEC...
You may want to contact Vizio, in addition to posting here.
You may want to contact Vizio, in addition to posting here.
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