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PTWL
Contributor I
December 10, 2020

Cant add surrounds

When trying to connect my play 5 generation 2 and Sonos 1 as surrounds to my Beam I just get the message 2 compatible speakers are required.  I can’t get past this and they are both connected to Wi-Fi.

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4 replies

Mark P
Mark P
Retired Sonos Staff
December 11, 2020

Hi @PTWL.

Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you.

Sonos products that can be used as surround speakers

Only products of the same model can be used together as surround speakers. For example, two Sonos Ones can be used for surround sound but One and Play:1 cannot. However, related models like One and One SL can be used together as surround speakers.

  • One (all generations) and One SL
  • Play:1
  • Play:3
  • Play:5 (Gen 2)
  • Five
  • IKEA SYMFONISK WiFi bookshelf speaker
  • IKEA SYMFONISK table lamp with WiFi speaker
  • Amp powering third party speaker
  • Connect:Amp powering third party speaker

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

 

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    Aidanb
    Avid Contributor I
    December 11, 2020

    i was getting that - i have a beam and two Play 1 

     

    i took the play 1 off Stereo and then they were able to join with the Beam.

     

     

      PTWLAuthor
      Contributor I
      December 12, 2020

      Thanks - I will give that a go

      Mark P
      Mark P
      Retired Sonos Staff
      December 13, 2020

      Hi @PTWL.

      Welcome, thank you for reaching back to Sonos Community.

      Please update us on how it goes.

      You can also check our Support page for other tips and tricks with Sonos products.

      If you need help with any other information, please be sure to let us know.

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