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daryld1988
Trending Lyricist I
May 30, 2022

can we please get dts hd and dts x it is 2022 afterall

hi just touching on this which im sure has already been asked plenty of times, but can we just get dts hd and dts x already it seems crazy to me to think a system that can cost up to and over 1500 hasnt the ability to play these modern formats, when you could pick up a standard av receiver for about 300 pound which would support all the mentioned formats

I have found myself more times than enough now sitting down to watch a film and simply getting mute audio just because it is in dts hd or dts x and quite alot of the time this is when i have friends and family over so it isnt a good look for the sonos brand that it cant produce sound for these types of movies or tv shows

it is somnething that could quite easily be achieved since yous went and enabled dts standard after not supporting it, i feel if yous want to be seen as the go to soundbars yous then have to make sure its the go to for audio formats also which currently it isnt dont get me wrong the sonos eco system and products are fantastic and i love my setup but to do dts but not go as far as offering dts hd or dts x is just lazy

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    116 replies

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    Cord
    Enthusiast I
    March 9, 2023

    Quite happy too pay a one off fee for a DTS:X firmware upgrade.

    kimma
    Lyricist III
    March 15, 2023

    C'mon Sonos, be "humble enough to listen to customers" (as your CEO put it https://www.digitaltrends.com/home-theater/sonos-patrick-spence-listening-customers-era-100-era-300/) and make this tiny change that will impact so many of your customers 😁

      Ragico
      Lyricist III
      March 15, 2023

      They seem quite deaf on this argument, In time they will loose customers.

        kimma
        Lyricist III
        March 16, 2023

        Or they're adding it in Arc gen 2 and therefore don't wanna add it to the original Arc so that customers have (another) reason to upgrade.

        jgatie
        jgatie
        March 16, 2023

        Or they're adding it in Arc gen 2 and therefore don't wanna add it to the original Arc so that customers have (another) reason to upgrade.

         

        Just lke they did with DTS!

        Oh, wait . . .they didnt do that with DTS.  They retrofitted it to all of the soundbars they've sold in the past decade plus.

          kimma
          Lyricist III
          March 16, 2023

          Lol, no need for the hostility. They added DTS cause the license was literally free 😅

            jgatie
            jgatie
            March 17, 2023

            Lol, no need for the hostility. They added DTS cause the license was literally free 😅

             

            Hostility?  I was just offering historical evidence that your accusation is unfounded.  If you find that hostile, you need some thicker skin.

            kimma
            Lyricist III
            March 17, 2023

            You're offering one example where Sonos added an outdated (and license free) codec, something people had been asking for it since the playbar. The situation is a bit different when it comes to the DTS formats still under license, ie. the cost of a retrofit would likely be much higher (especially if rolling it out as a general update). One solution has been outlined here several times: allow the users who want it to pay for the upgrade. Low cost to Sonos (could possibly even make a little change, depending on pricing), users who need it get it, and those who don't want it are unaffected. 

            I can understand to a certain degree why they didn't add it to begin with (mostly cost) but not adding it as a paid retrofit option doesn't make sense to me.

              Ragico
              Lyricist III
              March 17, 2023

              You're offering one example where Sonos added an outdated (and license free) codec, something people had been asking for it since the playbar. The situation is a bit different when it comes to the DTS formats still under license, ie. the cost of a retrofit would likely be much higher (especially if rolling it out as a general update). One solution has been outlined here several times: allow the users who want it to pay for the upgrade. Low cost to Sonos (could possibly even make a little change, depending on pricing), users who need it get it, and those who don't want it are unaffected. 

              I can understand to a certain degree why they didn't add it to begin with (mostly cost) but not adding it as a paid retrofit option doesn't make sense to me.

              Fully agree.

              Airgetlam
              Airgetlam
              March 17, 2023

              Possibilities like

              1. Hardware incapable of processing codec
              2. codec requires more bandwidth than optical can carry
              3. Huge time investment needed to add codec, very small percentage of customers interested, making cost versus profitability questionable
              4. lingering potential legal issues

              ?

              I don’t think anyone is gainsaying your desire, just that there may be issues that we’re not privy to that make this potentially not quite as easy as may be expected. And no, I don’t know if any of those are valid in this case, but it took about 10 seconds to think of those potential reasons…there could be more. I don’t work for Sonos. 

              Bruce
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