Can't add my Play 1 as surround speakers to Playbase
Hi forum,
Currently got a big issue that is driving me nuts!
I recently moved to a new apartment, but in my old apartment i brought the Playbase and two Play 1 for surround sound, it did just work out of the box, "Click - Click - Click" and it worked without any problems :)
As said i moved to a new apartment, then i sat up the Sonos again, but configured the Play 1 to be their own speaker, becuase i wanted to mount them on the wall..
But then they could be used until i figured out which wallmount etc .. :)
Now when i got the wallmount and got them mounted on the wall, i can't get add them to my Playbase as surround speaker :/
It keeps gives me an error "Surround setup error"..
So i have tried alot!
Factory resetting both the Play 1's not working,
Factory resetting the Playbase not working,
Tried to connect the speakers to my Sonos via ethernet and then unplug them not working,
Tried to turn off power to the two Play 3 i got, so it was only the Play 1 and Playbase, not working,
The Play 1 works great when they aint in "surround mode" but when they get added to the Playbase, it gives me the "Surround setup error" and then they look like they are "connected" but they do not play anything.
I have send the diagnostic, 992124624
Currently got a big issue that is driving me nuts!
I recently moved to a new apartment, but in my old apartment i brought the Playbase and two Play 1 for surround sound, it did just work out of the box, "Click - Click - Click" and it worked without any problems :)
As said i moved to a new apartment, then i sat up the Sonos again, but configured the Play 1 to be their own speaker, becuase i wanted to mount them on the wall..
But then they could be used until i figured out which wallmount etc .. :)
Now when i got the wallmount and got them mounted on the wall, i can't get add them to my Playbase as surround speaker :/
It keeps gives me an error "Surround setup error"..
So i have tried alot!
Factory resetting both the Play 1's not working,
Factory resetting the Playbase not working,
Tried to connect the speakers to my Sonos via ethernet and then unplug them not working,
Tried to turn off power to the two Play 3 i got, so it was only the Play 1 and Playbase, not working,
The Play 1 works great when they aint in "surround mode" but when they get added to the Playbase, it gives me the "Surround setup error" and then they look like they are "connected" but they do not play anything.
I have send the diagnostic, 992124624