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Trending Lyricist I
September 3, 2026
Answered

Beam Ultra does not have Alexa or Google voice control?

So I guess that the new Beam Ultra will not have voice control using Google or Alexa?  I have to ask this, why does Sonos seem to struggle with what seems to be such small things that other companies have no issues with?  Maybe it is time for a more competent company to buy Sonos.

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melvimbe
melvimbeAnswer
September 3, 2026

A few points I wanted to add to the discussion.  Hopefully constructive.

 

1-  Sonos, like any other company that makes consumer products, are going to release  products before the Christmas retail season, even if all planned features are not yet available.  Those that don’t want the product without the promised feature can always hold out until that feature is enabled.

 

2- Sonos is going to be implementing custom agents, which will open up SVC to any AI agent you want.  It’s already been stated that Gemini is on that list of services that will be supported when the feature arrives.  To be fair though, it’s unlikely to be same experience as Gemini on a google mini (or whatever speakers they have these days)

3 - I personally don’t care whether Sonos supports Alexa + or not.  I do use Alexa + from smart home control where I need to, but I find the push to sell me product, and that they charge for it, I have had Echos for Alexa and Sonos for SVC/music without issue for years, and will continue till I can scrap Alexa.   In short, I would understand if Sonos does put effort into getting Alexa + working natively, but I’m also happy to see them not spend any time and effort into it.

4 - I feel as though Sonos current stance on voice actually better matches their originally philosophy with music.  Any music service that wants to be available on Sonos can be, and now any AI/Voice Assistant can as well.  You aren’t locked into a service, can use multiple services, and switch whenever you want.

 

 

Danny

32 replies

kdowling
September 3, 2026

I don’t think that’s the case. There’s a footnote: 

  1. Availability of voice services varies by country and language

Also this in the FAQ implies other voice assistants:

Can I control my TV with my voice?

If your TV supports CEC (TVs with HDMI will support CEC) and you have set up a voice assistant, you can control the TV with your voice.

And this from the product guide: Sonos Beam Ultra

Voice control

 

You can add Sonos Voice Control, or a voice assistant you use often, for hands-free control of your Sonos system.

Note: If you're adding a voice assistant, download the voice assistant's app before adding it to your Sonos system.

To add voice control in the Sonos app:

  1. Go to Settings .
  2. Select General Settings.
  3. Select Voice Assistants, and then choose + Add a voice assistant to get started.
 
Service Description

Sonos Voice Control

Play music and control your system with hands-free ease and unmatched privacy. It all starts with “Hey Sonos."

Here's a few things you can do hands-free with Sonos Voice Control:

  • Group products—"Hey Sonos, group the living room and dining room."
  • Start a playlist—"Hey Sonos, play 'Cooking tunes.'"
  • Save a favorite—"Hey Sonos, add this song to my favorites."

Amazon Alexa

  • Before setting up Alexa in the Sonos app, go to the Alexa app and enable the Sonos skill.
  • You can add Alexa and Sonos Voice Control to the same product.
 
Trending Lyricist I
September 3, 2026

Wow, that is a lot.  So Alexa is supported on the new Beam Ultra?  Not interested in Sonos Voice as everyone agrees it is a joke.

kdowling
September 3, 2026

Or click the link in my post above which goes to the Beam Ultra product guide:

Sonos Beam Ultra

Trending Lyricist I
September 3, 2026

Okay, so the answer is no, it only mentions Sonos Voce control, what a joke.  Sonos should spend less time concentrating on portable speakers and headphones and more time on their core products, which they can’t get to work.  Do we really need another portable speaker or set of headphones, isn’t that market already saturated.

Mr. T
September 3, 2026

Or click the link in my post which goes to the Beam Ultra product guide:

Sonos Beam Ultra

Which only lists SVC under Power & Connectivity > Voice

 

Whilst https://support.sonos.com/en-gb/article/set-up-your-sonos-beam-ultra states:

Control Beam Ultra with your voice

With Sonos Voice Control added to your Beam Ultra, you can use your voice to turn your TV on and off as well as adjust the TV volume. While it won’t be available at launch, Sonos is working closely with Amazon to bring Alexa+ to Beam Ultra.


But no mention of “standard” Alexa. Therefore, another area where the website could be clearer.

kdowling
September 3, 2026

I posted a copy / paste above, directly from the Beam Ulta product guide that specifically says Amazon Alexa. You have to scroll down to the Microphone and voice, Voice control section.

Trending Lyricist I
September 3, 2026

For sure, Sonos is trying to hide the fact that their product doesn’t work with Google or Alexa.  This is the exact reason I have not purchased any new Sonos products in years.  Also, this might be the reason that Sonos has experienced such financial hardship and layoffs over the past few years.  Someone is asleep at the wheel of this poor company.

Mr. T
September 3, 2026

I posted a copy / paste above, directly from the Beam Ulta product guide that specifically says Amazon Alexa. You have to scroll down to the Microphone and voice, Voice control section.

And if you go to the section I pointed out from the same product guide, it only mentions SVC.

jgatie
September 3, 2026

Good grief, the FUD is starting already.  To the OP, I'd trim it back if I were you.  Because all the release information points to the same voice assistants available to users now being available on the Beam Ultra.

kdowling
September 3, 2026

This quote is about Alexa+

“While it won’t be available at launch, Sonos is working closely with Amazon to bring Alexa+ to Beam Ultra.” 

Regular Amazon Alexa is available, as stated in the product guide.