I set up my new Beam with older Hisense TV connecting with the optical adapter. no problem setting up but after a few minutes sound starts to cut out (prob 1). Next when I add 2 play 1 speakers for surround I lose connection to TV (prob 2) and when I try to reconnect it I get "no signal detected" (prob 3). I've reset and reinstalled multiple times with same results. I've replaced every cable and same results. Any ideas?
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Userlevel 5
+14
Hi
Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.
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Thanks Mark. I appreciate the reply. I submitted diagnostic report this morning. On a call with Sonos support this morning I learned that the Beam most likely work with my TV.
Added detail to above connection chain: Beam to HDMI>HDMI to optical converter>optical converter>OPTICAL TO COAXIAL BI-DIRECTIONAL AUDIO CONVERTER>coaxial cable to digital (coaxial) output on TV.
NOTE. TV only has a coaxial digital output (no Arc, no optical)
Converter:
by Tendak
Learn more: https://www.amazon.com/dp/B06XCTGZFT/ref=cm_sw_em_r_mt_dp_t1M0FbSE993FM?_encoding=UTF8&psc=1
Userlevel 5
+14
Hi
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