Beam: Keeps switching back to ARC from Bluetooth - how to stop?

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Hi. I have an LG C8 OLED TV and a Beam, connected Via HDMI Arc. I also have some Sony Bluetooth headphones. Whenever I try and play the TV audio via Bluetooth after 2 seconds it switches back to Arc. Is there anyway to prevent this? I have to pull the HDMI lead out of the Beam, but can it be disabled via the app or some other way? Thanks.

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chucky999Answer

Lyricist I

I have the same problem as Badgercop. It seems that this is pretty common as shown by these similar threads in the sidebar to this thread. The best, though not optimal, solution seems to be to turn off the HDMI-CEC connection on your TV. It would be nice of SONOS would fix the APP to handle this situation. The problem is not solely with LG systems - both Samsung and Sony are referenced in the other threads.

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CritTheBed

Lyricist II

Etherial has a fixer that can simulate yanking the HDMI connection.

I looked up that product and it’s around $300!

By the way the Kasa smart plug solution worked! Tried it out just now before bed.

The Kasa smart plugs set is currently $26 for four of them on Amazon. I have several reserved for situations just like this. They’re also very convenient to have around in case you want to turn anything into a ‘smart’ item that turns on and off on a schedule or just from where you’re sitting/laying down.

This is not the automatic solution that you may have been looking for, but all you have to do is take out your phone and shut off the sonos with one button as soon as the Kasa app opens.

Just a quick note you have to first turn off the Sonos speaker before you connect your bluetooth headphones. I had to delete the headphones from the TV for the first time for some reason, but after that it worked just fine.

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enfieldrifle

Contributor II

Realise this thread is a bit old but came across it when I was searching for an answer to the same issue I am having and can confirm that the brand new Sonos Arc also has the exact same problem. Using Sonos Arc with LG C9 connected via eARC with CEC enabled and am now not able to use any other audio outputs. After selecting any of them, it jumps back to ARC after a couple of seconds.
Hope its a bug that gets resolved as currently the implementation of CEC on this flagship Sonos soundbar is quite disappointing.

hi, just bought BT headphones the BT switching to sonos arc HDMI e-arc still happens on my lgc559pla TV.

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enfieldrifle

Contributor II

cec blocker available uk amazon

anyone had any luck using this on e-arc hdmi on their tv ?

Moderator edit: link removed at request of author

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CritTheBed

Lyricist II

I found an even better free solution.

I have the C2. There’s a remote with a mic. You can press the mic and say ‘Simplink off’, or enable voice recognition without touching anything.

If there’s no mic on your remote just turn off Simplink.

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enfieldrifle

Contributor II

hi, yes that works using command on tv remote.

many thanks

buzz

Grand Maestro

Note that “Simplink” is LG’s private name for industry standard CEC (Consumer Electronics Control). Some TV’s will disable advanced sound modes when CEC is disabled. This behavior varies from model to model. Using a CEC blocker in the HDMI connection prevents the miscommunication while satisfying the TV that CEC is enabled. As far as the TV is concerned, its CEC commands are ignored and it never receives any CEC commands.