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gallagpa
gallagpa
Contributor I
Jul 17, 2018 10:44 PM UTC
Answered

Beam IR trouble

My beam is working connected to a new-ish LG 4K tv via ARC. However the beam IR receiver doesn’t do anything with my remote controls and the beam is concealing my TV IR receiver. How can I fix this pass through
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gallagpa
gallagpaAnswer
Contributor I
Jul 19, 2018 11:03 AM UTC
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.

This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.
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7 replies

cbergquist
Lyricist I
Jul 18, 2018 9:18 AM UTC
Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.
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iwb100
Collaborator II
Jul 18, 2018 9:37 AM UTC
Have you turned simplink on your LG TV on?
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Hi-fi_lo-fi
Contributor I
Jul 18, 2018 2:18 PM UTC
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.
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    gallagpa
    gallagpaAuthor
    Contributor I
    Jul 19, 2018 11:03 AM UTC
    Have you turned simplink on your LG TV on? Yep this came on automatically on install.
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    gallagpa
    gallagpaAuthorAnswer
    Contributor I
    Jul 19, 2018 11:03 AM UTC
    Raised this problem myself but think found fix.

    Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

    This got Beam IR to recognise remote control for volume changes.

    This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.
    Translate
      gallagpa
      gallagpaAuthor
      Contributor I
      Jul 19, 2018 11:04 AM UTC
      Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.

      I think I might have to do this for the rest of the features as I use the TV menu a lot to access YouTube and Netflix in 4k natively.
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      vastloper
      Lyricist I
      Aug 4, 2018 7:31 PM UTC
      My beam doesn't want to pair with my vu+ remote or with my phillips tv remote.
      Press volume up 3 times and then it say i didnt press the button
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