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gallagpa
Contributor I
July 17, 2018
Answered

Beam IR trouble

My beam is working connected to a new-ish LG 4K tv via ARC. However the beam IR receiver doesn’t do anything with my remote controls and the beam is concealing my TV IR receiver. How can I fix this pass through
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gallagpa
gallagpaAnswer
Contributor I
July 19, 2018
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.


This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.

7 replies

Lyricist I
July 18, 2018
Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.
Collaborator II
July 18, 2018
Have you turned simplink on your LG TV on?
Contributor I
July 18, 2018
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.
gallagpa
gallagpaAuthor
Contributor I
July 19, 2018
Have you turned simplink on your LG TV on? Yep this came on automatically on install.
gallagpa
gallagpaAuthorAnswer
Contributor I
July 19, 2018
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.


This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.
gallagpa
gallagpaAuthor
Contributor I
July 19, 2018
Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.

I think I might have to do this for the rest of the features as I use the TV menu a lot to access YouTube and Netflix in 4k natively.
Lyricist I
August 4, 2018
My beam doesn't want to pair with my vu+ remote or with my phillips tv remote.
Press volume up 3 times and then it say i didnt press the button