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Answered

Beam IR trouble

  • July 17, 2018
  • 7 replies
  • 1720 views

gallagpa
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My beam is working connected to a new-ish LG 4K tv via ARC. However the beam IR receiver doesn’t do anything with my remote controls and the beam is concealing my TV IR receiver. How can I fix this pass through

Best answer by gallagpa

Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.


This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.
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7 replies

  • Lyricist I
  • July 18, 2018
Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.

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  • Collaborator II
  • July 18, 2018
Have you turned simplink on your LG TV on?

  • Contributor I
  • July 18, 2018
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.

gallagpa
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  • Author
  • Contributor I
  • July 19, 2018
Have you turned simplink on your LG TV on? Yep this came on automatically on install.

gallagpa
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  • Author
  • Contributor I
  • Answer
  • July 19, 2018
Raised this problem myself but think found fix.

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.


This works thanks. I couldn't find it when looking before. It only works for volume which is a bit annoying but at least that works.

gallagpa
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  • Author
  • Contributor I
  • July 19, 2018
Same issue with my Beam, connected via HDMI ARC. Current work around is a stack of books for the TV to expose the emitter.

I think I might have to do this for the rest of the features as I use the TV menu a lot to access YouTube and Netflix in 4k natively.

  • Lyricist I
  • August 4, 2018
My beam doesn't want to pair with my vu+ remote or with my phillips tv remote.
Press volume up 3 times and then it say i didnt press the button