Contributor I

beam and ps4

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I'm having problems with sound cutting out when playing blu rays on ps4 .I have a sony tv and connected using hdmi arc

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Airgetlam

I’d be willing to bet the Blu-ray’s are sending a DTS signal, which the Sonos can’t process. Sonos can only process Dolby Digital or Stereo signals. Some Blu-ray’s have an optional Dolby Digital soundtrack, but you usually have to select it specifically on each disk.

Bruce

Airgetlam

Or, it’s possible that you need to turn on HDMI-CEC compliance:

https://manuals.playstation.net/document/en/ps4/settings/devicelink.html

Bruce

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