Contributor I

Automatic Lip Sync

Forum|Forum|1 year ago
January 7, 2025
17 replies
2376 views

Which TVs support automatic lip sync with the ARC Ultra. (I just bought the Arc Ultra and now I am trying to buy a TV to fit it! The contenders WERE the 98” Samsung, Sony, LG and TCLs. None support anything other than “Manual” sync adjustment --- Bad solution, lip sync is different on every network, channel and device.

I am a perfect customer: Sonos Arc Ultra first, now go find a TV! Please support my support! Post a list.

Instead of working backward one TV at a time, can you supply a list of the above and then I will buy one.

I am going on about 20 hours of research, not 1 TV claims that Automatic Lip Sync is a feature supported. Don’t use CoPilot for this question! It is the first time that I have seen CoPilot get a question of mine wrong!!!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Pools-3015

Prodigy I

Why do you feel you need a TV with automatic lip sync to match with the Ultra? Have you had issues with lip sync before using a Sonos soundbar?

I do not have a TV with automatic lip sync and have used Sonos soundbars for years.

M

Mark-GAuthor

Contributor I

I have lip sync issues with my current equipment. Native Sharp TV Apps, Apple TV + Apps, Comcast cable box.

The Comcast has a different delay on each channel in it. I have a Manual Lip Sync function in my AV Receiver. It works for only the cases where it is set to match; that MIGHT be OK, however the lip sync changes daily.

This needs to be an automatic function.

jgatie

Anything with eArc is supposed to have built-in lip sync correction. Can’t say how well it works, because I’ve never had lip sync issues using ARC or eARC. My current TV is a 2023 Samsung S90C OLED and has no problems using eARC with a Sonos Arc.

M

Mark-GAuthor

Contributor I

The problem may be the interpretation of “Supports.” All the TVs say that there is a manually entered number of milliseconds that sound can be delayed. I am looking for a list of TVs that do it automatically because I have had “manual” support for 15 years on my old system.

But, this is all beside the point! How do I ask Sonos for a list of TVs that support AUTOMATED lip sync on the ARC Ultra? I am glad you have no lip sync problems, however that does not solve my problem!

jgatie

The problem may be the interpretation of “Supports.” All the TVs say that there is a manually entered number of milliseconds that sound can be delayed. I am looking for a list of TVs that do it automatically because I have had “manual” support for 15 years on my old system.

But, this is all beside the point! How do I ask Sonos for a list of TVs that support AUTOMATED lip sync on the ARC Ultra? I am glad you have no lip sync problems, however that does not solve my problem!

I’m not sure Sonos would even have the data necessary to generate that list. Also, it would appear that you have sources other than the TV that have lip sync issues, and given they may or may not support the automated lip sync standard on the TV(s) Sonos is supposed to supply to you, I would imagine even if Sonos has data for a list of TVs, it does not include analysis of the TVs connected to your particular peripherals.

Which is why I tried to supply you with at least one model which I have personally observed as not having issues. I’ll not try again.

M

Mark-GAuthor

Contributor I

The question was (or, has become): How do I ask Sonos for a list of TVs that support AUTOMATED lip sync on the ARC Ultra?

jgatie

The question was (or, has become): How do I ask Sonos for a list of TVs that support AUTOMATED lip sync on the ARC Ultra?

I’ve never seen Sonos reply to requests like this, in list or single product form. Matter of fact, Sonos has expressly stated that they do not make 3rd party recommendations on hardware.

M

Mark-GAuthor

Contributor I

Sonos - Do you scan these messages? The person above is correct. I called the 800-680-2345 phone number and they will neither answer the question nor pass my call on to a more technical support person. My Ref Number is: 07291800. Check it out. I am very frustrated.

To be clear: I own an Arc Ultra and 2 SUB4s. I bought them from Amazon about 2 weeks ago. I want to now buy a TV that does AUTOMATIC, not manual, Lip Sync. I can neither find a TV that supports the function nor can I get a list of TVs that claim (In their Manuals) that they do support Automatic Lip Sync. I have read many, but not all 98” TV manuals from Samsung, Sony, LG and TCL.

I have even tried CoPilot. It gives me a list of what I am asking for, however when I go to it individual manuals, they either say nothing or they say manual lip sync.

(Sonos) Please help.

Thanks

Mark-G