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Avid Contributor I
September 29, 2021

Audio Intermittent Skipping Arc / Nvidia Shield / LG OLED B*

Good Day,

Have an intermittent issue with momentary audio blips from NVidia Shield 2019 Pro - Plex, Netflix, Prime etc. Setup is LG OLED B8, Monoprice HDMI cables, Arc. Previously had exactly the same issue with a Playbar. This happens once in maybe 10 mins, and is a blip - milliseconds. 

All is via TV apps, but they are poor in comparison to the Shield. As far as I can tell everything is up to date. Any assistance appreciated.

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3 replies

Lead Maestro
September 29, 2021

Some users have reported some success by turning on Rate Refresh Switching under the Advance Options section in Plex.

Also try turning off Dolby Vision.

"Receive with simplicity everything that happens to you." - Rashi
loobar23Author
Avid Contributor I
September 29, 2021

Thanks but that doesn’t account for the same behaviour in Netflix or Prime apps? Not keen to turn off DV.

Corry P
Sonos Staff
October 1, 2021

Hi @loobar23 

Thanks for your post!

Have you tried unplugging your TV from power for a minute or two? In 99% of cases such as yours, it fixes the problem.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein