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Contributor I
January 7, 2017

Audio dropout on Tivo 30 second skip with Dolby Digital enabled

  • January 7, 2017
  • 15 replies
  • 2838 views
Equipment:
- Tivo Premiere HD
- Sony XBR 65X850D TV
- Sonos Playbar
- Sonos Sub
- Sonos S1 [two]

Issue:

If Tivo has Dolby Digital 5.1 Sound enabled the sound drops out for a few seconds [2-3?] when a 30 second skip forward is pressed. This happens *every* time the 30s skip is used.

Actually, the sound drops out, then comes back momentarily, then drops out again for a very brief moment, then returns OK until the next time 30s skip is pressed

I have worked around this by switching the Tivo output from Dolby to PCM - but I would prefer Dolby obviously.

Any help? Known issue?

Thanks,
Jeff
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    15 replies

    Lyricist III
    March 1, 2017
    Ha! is funny that I fund this thread, I have experience the same issue to the point I got used to it. I have T6 RCN Tivo (same as the TiVo Romio) and I experience this issue everytime I rewind, fast forward or pause

    This is my setup:
    - RCN Tivo t6 (is a Romio with an extra label)
    - Sony XBR 55X810C TV
    - Sonos Playbar
    - Sonos Sub
    - Two Sonos Play 1

    The connection on my end is Tivo to TV to Playbar


    Did you have a center channel (i.e. sound bar) before the Sonos? I had a Bose unit, that I took from a bedroom. It connected exactly the same and I used it with my Sony and Tivo (from Blue Ridge Cable) with no drops. It is hard to take it up with Tivo since it worked with the Bose. And... I was getting Dolby Digital before - the Bose was just underpowered and there wasn't a sub.
    Lyricist II
    March 6, 2017
    I've had this problem for a long time too. I get audio drop out for a few seconds when changing the channel or using fast forward, reverse etc...

    My Setup:
    -Tivo Premiere
    -Samsung - PN64D8000
    Monoprice 4x1 HDMI Switch
    - Sonos Playbar
    - Sonos Sub
    - Two Sonos Play 1
    Avid Contributor I
    March 6, 2017
    So I tried running the optical cable directly from my Virgin V6 Tivo to the Playbar, and the issue was resolved. It therefore appears that, in my case at least, the issue is in the TV's ability to pass through the Dolby signal. It is frustrating, as the TV didn't have a problem beforehand. Perhaps there has been an unhelpful software update.
    Lyricist III
    March 6, 2017
    So I tried running the optical cable directly from my Virgin V6 Tivo to the Playbar, and the issue was resolved. It therefore appears that, in my case at least, the issue is in the TV's ability to pass through the Dolby signal. It is frustrating, as the TV didn't have a problem beforehand. Perhaps there has been an unhelpful software update.

    That indeed is a "fix." It does require that you MUTE the Tivo Sound before turning off the TV; otherwise the sound continues to play... Ironic! 🙂 TIVO has Netflix and HBO Go, but not Amazon or Google Play (where I rent movies sometimes). My TV has the latter too, but I'd either have to get Optical Switch box (about 25.00) or re-route the cable. It is a pain, but I think this is the TV manufacturers fault and not TV. Dennon and their Heos has the same issue(s) I'm told. If you have a Sony, try this:

    On the Sony remote:

    1 – Press “home”

    2 – Scroll down to “settings” (the wheel icon)

    3 – Select Picture & Display

    4 – Select the HDMI ARC connection (typically HDMI 4)

    5 – Set to “limited”
    Lyricist II
    March 7, 2017
    I've plugged the optical cable directly from my Tivo unit to the Playbar (bypassing the Monoprice switch) and I believe the audio drops stopped. I feel like this has something to do with the ARC function through the Monoprice switch.