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Avid Contributor I
September 22, 2020

Arcana first impressions.

TLDR - Arcana is an awesome device that fixed a major sound issue, as well as Atmos TrueHD.

My previous setup - Nvidia Shield TV → Samsung Q9FN TV standard HDMI input. Sonos Arc to Q9FN HDMI ARC port.

I had been having continual issues with no sound playing when I switched apps on the Shield. I had to force quit and restart the app to get sound again.

My current setup: Nvidia Shield TV → Arcana input. eARC from Arcana to Sonos Arc, HDMI from Arcana to Q9FN.

Arcana setup consisted of  connecting the cables and power cycling devices a couple of times. TrueHD Atmos from Kodi works fine, as well as DD+ Atmos from the streaming apps. My Shield remote continues to control both the TV and the Sonos Arc, no reconfiguration needed.

After 2 days, the sound problem never appeared once. Under the hood, the whole HDMI / CEC / HDCP / eARC world is a huge Charlie Foxtrot. It’s a wonder any of it works reliably :)

I believe that the HDFury folks know more about that world than any other major company. Kudos to them for an awesome product !!!!

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16 replies

Dave_OAuthor
Avid Contributor I
October 15, 2020

Here’s a reference to the current state of “which streaming services over which streaming device will have Atmos” issue:

Hopefully the fact that it’s on a competitors site is OK here :)

https://www.nakamichi-usa.com/the-ultimate-dolby-atmos-guide#dolby-atmos-vision-availability-in-streaming-apps

Lyricist III
October 16, 2020

Here’s a reference to the current state of “which streaming services over which streaming device will have Atmos” issue:

Hopefully the fact that it’s on a competitors site is OK here :)

https://www.nakamichi-usa.com/the-ultimate-dolby-atmos-guide#dolby-atmos-vision-availability-in-streaming-apps

Thanks for posting this Dave. Pretty sweet reference. Somewhat surprised that the amazon cube supports atmos across all apps and fire stick 4k does not.  What started as an elegant solution with 2018 Samsung Smart TV and a Sonos Arc has turned into Atmos rabbit hole. 

Airgetlam
October 16, 2020

It’s somewhat challenging to predict what formats will be the preferred/successful ones five years from now… when’s the last time you saw a 3D TV?
 

Depending on the company, development processes can take extra time, and sometimes the bean counters can make changes that means your expected design no longer has the flexibility to support the codecs you originally designed it for, just to save a nickel per unit. 

Bruce
Lyricist II
November 24, 2020

I have the Arcana installed now and stil only getting DD 5.1 and no Atmos.

  1. Any quick fixes to looks for?
  2. How does Audio and Audio Routing need to be configured on Arcana.
  3. Needs to be powered up in some particular sequence?

Thanks!

Lyricist III
November 24, 2020

I have the Arcana installed now and stil only getting DD 5.1 and no Atmos.

  1. Any quick fixes to looks for?
  2. How does Audio and Audio Routing need to be configured on Arcana.
  3. Needs to be powered up in some particular sequence?

Thanks!

I suggest you join the HD Fury ‘discord’ channel. The link to it is on the main page of the Arcana site. The tech support there seems highly responsive. You will need to provide all your components for them to guide you. 

Lyricist II
November 24, 2020

I figured it out. I still had my Apple TV 4K set to DD 5.1. Changed format to Auto and have Atmos now. I will join “discord” channel to.